Bruce Willson started his TWO MEN AND A TRUCK® journey as a mover in 1999. Since then, it was always Bruce’s dream to work his way up in the TWO MEN AND A TRUCK® system and own his own franchise. Now, 15 years later, Bruce has exceeded his longtime goal and is a multiunit franchisee of three TWO MEN AND A TRUCK® locations and hopes to expand soon.
Based in Miami, Florida, Bruce’s franchise location is a prime spot for the moving company. Due to consistently warm weather, his franchise never faces a “slow” season and could potentially remain open all 365 days of the year. With the prime location plus hard work and determination Bruce has seen a revenue growth of 65.7% over last year.
Another fun benefit of Bruce’s Miami location is the franchise’s frequent encounters with celebrities. Bruce said he ate lunch with Kim and Khloe Kardashian after his movers helped build the set for their reality show, “The Kardashians take Miami.”
Over the years, Bruce’s devotion to the company has benefitted him in more ways than one. Since Bruce has seen the TWO MEN AND A TRUCK® system from almost every perspective, it has provided him the insight on how to run a successful franchise. Bruce has found that strong communication amongst employees is crucial for maintaining a prospering franchise. However, Bruce has credited much of his success to the TWO MEN AND A TRUCK® Home Office. He believes wholeheartedly Home Office has a system set up for success. If franchises follow the guidelines that have been laid out for them, Bruce insists success will come their way.
Bruce’s exceptional reputation at TWO MEN AND A TRUCK® is followed by a long road of trial and tribulations that he managed to conquer with determination, leveraging opportunities, and reliance on his franchisor. Bruce appreciates the help from his home office team to overcome his challenges in tougher times.
“I truly believe I would not be as successful as I have been had it not been for the support, compassion, and guidance I have received along the way from nearly everyone at our home office,” said Bruce.
When asked to share any advice with future TWO MEN AND A TRUCK® franchisees, Bruce reiterated the importance of following policies and guidelines. He also emphasized on how crucial it is to create relationships with other TWO MEN AND A TRUCK® employees and franchises management teams.
“You never know when you may be in a bind or in need of new perspectives to make business decisions,” he said. “Having friends in the system could potentially bail you out of difficult situations, improve your customer service levels, and even help you grow faster.”
Like what you hear about the TWO MEN AND A TRUCK® system? Be sure and check out twomenandatruckfranchising.com for franchise opportunities.