Growing up a few short miles from the very first TWO MEN AND A TRUCK® franchise, best friends Chad Dennis and Eric King, franchise owners of four locations in Austin, Tex., always possessed a strong connection to the brand. The two are childhood best friends who started off on different career paths; however, they eventually found their way back to the moving company and formed a business partnership.
Eric knew he wanted to own a TWO MEN AND A TRUCK® franchise, so he began working on the trucks alongside fellow movers and drivers to learn more about the business. Chad started his career as a pilot, but soon felt restraints which he believed would hinder his professional growth. He didn’t want to work in an environment in which he would be limited in his career choices and growth opportunities, so starting his own business and becoming partners with his best friend seemed to be a natural fit and a worthwhile opportunity.
“That is my favorite part of the TWO MEN AND A TRUCK® brand; they encourage growth and constantly helping us find ways to expand and improve our business,” said Chad. “Today we currently have four TWO MEN AND A TRUCK® locations, and someday we’ll add a fifth.”
That someday may be right around the corner. Over the past year, Chad and Eric’s locations have earned nearly $3 million in revenue, resulting in a more than 20 percent increase in sales from the previous year. Furthermore, the Texas duo has watched their franchises grow more than 15 percent from 2013.
Chad attributes the growth success to the positive culture and clear cut goals he and Eric set for their staff.
“Ultimately the key factor to running a successful franchise always comes down to your team,” said Chad. “Achieving goals is culture driven, and the best way to do that is to provide your people with clear job responsibilities and realistic expectations, then reward them through an incentive program when they succeed.”
Both Chad and Eric have never deviated from TWO MEN AND A TRUCK®’s Core Values, making them ideal franchise owners. They equip their locations with top-notch employees who drive their day-to-day function, allowing Chad and Eric to focus on their growth opportunities.
“The best advice I can give to a future franchise owner is to be ready to delegate,” said Chad. “When you find someone who is better at doing your job than you are, you need to pass that responsibility off to them. The more you delegate the less bogged down you will become with the day-to-day operations of the business. That is key. Your goal should be to hire quality people, build mutual trust, foster strong communication, and lead them in the direction you want them to go. It’s critical to follow up with solid metrics which measure their success, then recognize, reward, repeat!”
Like what you hear about the TWO MEN AND A TRUCK® system? Be sure and check out twomenandatruckfranchising.com for franchise opportunities.