Going into business with your spouse

When you think of wedded bliss, do you picture the demands, time, and stress of running a successful business with your spouse? Although it may seem like a lot to take in – everything revolving around your business in addition to the everyday stresses of taking care of your family and running a smooth household — it’s an endeavor which can be very rewarding and worth the financial and personal risk.

For some, it may seem like too much. Many married couples prefer to separate work from family life. However, the TWO MEN AND A TRUCK® system sees many married couples run successful, multi-unit franchises and learn to grow a marriage within a new normal!

Several franchisee couples have found their skill sets complement each other, allowing them to split responsibilities in the business. In addition to complimenting each other’s skill sets, many married couples embody and show strong passion for the company’s strong community values and core principles.

For example, take longtime Franchisees Brooke and Les Wilson.

Les worked as a TWO MEN AND A TRUCK® mover while in school at the University of South Carolina. He eventually became general manager of the Columbia, S.C. franchise. Les thrived on the daily interactions with the movers, drivers, and customer service representatives. He also loved providing customers with excellent customer service, and realized he could see a viable career in this industry.Brooke and Les

Les teamed up with a group of investors and purchased the rights to the TWO MEN AND A TRUCK® franchise in Charlotte, N.C., just after graduating from college in 1999. In September 2004, Les partnered with his wife, Brooke (who started her TWO MEN AND A TRUCK® career as a customer service representative) to open the Durham, N.C., franchise. From there , the married duo continued expanding their franchise profile throughout the east coast. They added Henry County, Ga., January 2007, Eastern North Carolina January 2008, South Fulton, Ga., October 2008, Raleigh, N.C., November 2012, Bethesda, Md., November 2013, and Columbia, Md., April 2014.

Originally, the Wilson’s decision to work together as a couple was out of necessity more than anything. Brooke was the primary customer service representative in the franchise and Les managed the move crews and performed onsite move consultations.

“We realized within three months that the business and our marriage was suffering as we were simply spread too thin,” said Les. “We hired our first customer service representative and then a full-time move consultant within the next few months to ensure not only the success of the business but our sanity as well.”

As they soon found out, their business relationship thrived because their business strengths complemented each other beautifully.

“She is detail-oriented and I am more of the extroverted ‘sales guy’,” said Les. “She has always managed the financial end of the business while I have concentrated more on the sales and operations side.”

Having separate areas of focus and balancing each other out at the workplace sounds easy, right?

“The challenging part comes when things are not operating in an optimal fashion,” said Les. “When this occurs, the issues can and will come home with you and any points of contention can spill into your personal life.”

Les recommends husband-wife business owners keep work at work, and focus on one another’s business strengths while at the office.

“I operated a successful TWO MEN AND A TRUCK® franchise before Brooke became involved in the business. With her help and attention to detail, our level of success has sky-rocketed and has taken our locations to levels that I could never have imagined, nor accomplished without her,” said Les. “The reason we have been successful in business is our compatibility. My weaknesses are Brooke’s strengths and vice versa. Our marriage has worked because we have stayed fairly successful in ‘leaving it at work.’”

The Wilsons are excited to continue growing their successful TWO MEN AND A TRUCK® operations. They plan to continue improving processes and hiring on team members to take their franchises to new levels. Once these goals are accomplished, they will consider expansion options to determine what markets work best for their teams to thrive.

Watch more on Brooke and Les, here.

You can also learn more about Joel and Janelle Dowley, Florida franchisees, here.

Be sure to check out the TWO MEN AND A TRUCK® YouTube channel for additional interviews and fun videos to learn more about the company!

Franchise with TWO MEN AND A TRUCK®

Has TWO MEN AND A TRUCK® captured your interest? The TWO MEN AND A TRUCK® franchise system is the largest, fastest growing franchise brand with an integrated way to run a moving franchise. We are constantly investing millions annually to improve our operating system. With a proven track record of growth and the highest customer service referral rate in the industry, we are posed for even more success in the coming years. We are setting records at all levels and whether you are an accountant, insurance agent, doctor, or CEO, we have the system and results for those looking to invest and own their own business.

It’s important to understand TWO MEN AND A TRUCK® views their franchisees as long-term partners. The partnership is between the franchisee and Home Office to strengthen the brand and its success. The partnership between franchisees and Home Office requires a large amount of communication and engagement. We work daily to move our franchisees, customers, and communities forward.

Visit our website for more exciting information on TWO MEN AND A TRUCK® and our franchising model.

Joining the franchise industry

In lieu of change, new beginnings and a new year, perhaps becoming a franchisee is in your future. Franchising is a growth business model filled with immense opportunity for you!

According to Small Business Trends, “Its popularity has to do with its proven track record of success, more people want to own their own business and the relative ease in which people can become franchise business owners.”

These attributes, among many others, have contributed to TWO MEN AND A TRUCK®‘s record number of expansions in the past two years in addition to more than 60 months of consecutive growth for the system.

Before becoming a franchisee, be sure to follow these six tips to truly understCD100-0144and what it takes to join a franchise system.

Basics first
First things first! You need to fully understand franchising and what it means. Become familiar with franchising terms, the business model, success stories, expectations, and what becoming a franchisee entails. If you want to be successful, put in the time to learn what you’re getting into. It is a partnership model, and you want to understand the role you would have as a franchisee.

Do your homework
Conduct research. It’s imperative to understand brand expectations, capability, support, and success. When you decide what concept you want to franchise with, really get to know that brand and understand how they operate and drive revenue. Of course, not all brands are the same. Look at the sustainability of the model, the track record of success, the resolution, talk with other franchisees, and look at the support and capabilities of the franchisor. Additionally, look even beyond the numbers and model to understand some of the attributes that make the brand special such as their impact on communities, charities, etc.

Assess your needs
Develop a comprehensive business plan. When creating your businesses plan, determine timelines, budgets, organizational charts, and a competitive analysis, and include in-depth details. Lastly, understand your capital needs to launch and grow this exciting new venture.

Love what you do
Make sure you love the opportunity for your brand. If you don’t like what you’re going to do, you won’t be happy or successful.

As David Frost said, “don’t aim for success if you want it; just do what you love and believe in, and it will come naturally.”

Beyond our impact to serve customers daily, at TWO MEN AND A TRUCK® we love to serve our communities and this impact changes people’s lives in unique ways.

Evaluate your opportunities
Identify unique business or personal opportunities the franchisee system could provide you and in addition to other added benefits. Are there opportunities for growth or expansion? Is this a model that supports your personal needs over the long term? Do your values truly align with the core values of the brand? Also, is there alignment with the partnership expectations and the dynamics of the established franchisor-franchisee relationship?TMAAT047-1499041168-O

Look at trends
Inspect the overall health and trends of the brand. It’s not wise to invest in a business that is only a fad. Ask yourself if that business will be around in five, 10, or even 15 years. Learn about the history of success of the metrics at all levels and all states/locations. Compare how different franchises operate by speaking to existing franchisees and pick a great franchise model that fits what you believe in.

Franchise with TWO MEN AND A TRUCK®

Has TWO MEN AND A TRUCK® captured your interest? The TWO MEN AND A TRUCK® franchise system is the largest, fastest growing franchise brand with an integrated way to run a moving franchise. We are constantly investing millions annually to improve our operating system. With a proven track record of growth and the highest customer service referral rate in the industry, we are posed for even more success in the coming years. We are setting records at all levels and whether you are an accountant, insurance agent, doctor, or CEO, we have the system and results for those looking to invest and own their own business.

It’s important to understand TWO MEN AND A TRUCK® views their franchisees as long-term partners. The partnership is between the franchisee and Home Office to strengthen the brand and its success. The partnership between franchisees and Home Office requires a large amount of communication and engagement. We work daily to move our franchisees, customers, and communities forward.

Visit our website for more exciting information on TWO MEN AND A TRUCK® and our franchising model. You can also download the following documents, here, which is your first step in becoming a TWO MEN AND A TRUCK® franchisee.

  • Item 19 Document – The Item 19 document is a public document that discloses franchise financial information.
  • 12 Week Timeline to Opening – An easy timeline of requirements you need from 12 weeks out to opening day.
  • Investment Requirements Document – A single page document detailing the investment range you can expect.

New Year New You: Meet Kathleen White

Kathleen White is a successful franchisee in Virginia Beach. Her story is incredibly inspiring for those who are considering entering the franchise industry, especially when it comes down to leaving a career of familiarity. Kathleen’s life completely changed when she made the decision to quit her long-time job in Michigan to become a TWO MEN AND A TRUCK® franchisee in Virginia.

Q: What peaked your interest about opening a TWO MEN AND A TRUCK® franchise? When did your franchise officially open?

Kathleen: At my previous position with the State of Michigan, I worked with the TWO MEN AND A TRUCK® headquarters when they were looking to expand their corporate offices. The more I got to know them, the more I liked what they stood for – I was attracted to their high level of integrity, their commitment to the community, and we shared similar values. When I learned about the franchise opportunity, I felt like it was a great fit. We opened our Virginia Beach franchise on September 9, 2013.

Q: What was the deciding factor to open a
TWO MEN AND A TRUCK® franchise?
Kathleen and truck
Kathleen: I was ready for a career challenge and I saw this as an exciting new adventure! I did my homework and our research revealed Virginia Beach to be a very strong market. I was raised in the south and was looking forward to moving back to that part of the country someday. When I learned about the new territories opening up in Virginia, I jumped at the opportunity! 
Q
: What was your previous career, prior to becoming a franchisee? How do you think your background will positively affect your role as a franchise and lead your franchise toward success?

Kathleen: I did economic development for the State of Michigan for 19 years prior to joining TWO MEN AND A TRUCK®. In my role as a business development manager, I worked with many different types of companies of all sizes. I learned a lot just from watching them grow and also from observing their missteps and how/if they recovered from those mistakes. I have a strong sales and administrative background. I recognized this was a chance for me to bring the proven, trusted system that TWO MEN AND A TRUCK® offers, to the moving industry in this region. I was very excited about bringing the brand to Virginia Beach!


Q: Describe your franchise’s success in its first year and a half. What major milestones have you achieved?

Kathleen: We are so proud of the work we have done in our first year! In this industry, some key highlights are worth noting. We surpassed our projected sales by more than twice what we predicted! We doubled our trucks from 3 to 6 and increased our staff to 20 people. We have the best moving crews in town and a very low turnover rate with our movers, even during our busy season. We are proud of our safety record and we have had no notable injuries or worker’s compKathleen claims. We have had no Department of Transportation (DOT) violations and passed our first DOT audit with flying colors!


Q
: What was the hardest part for you when you completely reinvented your life and became a franchisee?

Kathleen: It was difficult to leave a very satisfying job with great pay, benefits, and retirement and head into the unknown, especially into an industry I had absolutely no experience in! I left my family, friends, church, and my life in Michigan to launch a new career with TWO MEN AND A TRUCK®. At my stage of life, most people are focusing on retirement and winding down their work career. I took a risk and invested my retirement into this franchise, but I’ve never looked back! I believed in the brand and my ability to successfully bring the brand to the Virginia Beach area, so I was willing to take a leap of faith. That’s how strongly I believed in this opportunity and my purpose within it!


Q: What advice do you have for someone who is thinking about leaving a career (one they are comfortable with and are used to for so many years!) to go franchising?

Kathleen: Well, it’s not for the faint of heart! But, there really is less risk than it might seem at first. The brand is known and trusted and the support system is already in place. There is assistance to help get you started and other franchisees are absolutely invaluable in their willingness to share their experiences and expertise. Franchisees are a tremendous resource; however, you should do your homework and be sure you have weighed all the various factors and life changes this may entail. If you are ready for something new, exciting, and very rewarding, I highly recommend you take the plunge!


Q: What are your plans or goals (for your franchise or franchising in general) for 2015? What about your five-year goals?

Kathleen: Obviously, our goal is to grow sales in our Virginia Beach location and continue to develop brand recognition. There is great potential in this market and our intention is to continue grabbing market share. Our five-year goal is to purchase another franchise either in this area or in another East Coast state.

 

The TWO MEN AND A TRUCK® franchise system is the largest, fastest-growing moving franchise in the country. Did Kathleen’s story intrigue you? Be sure and check out twomenandatruckfranchising.com for additional information on how franchise opportunities can advance your career.

Bringing in the New Year and reflecting on 2014

Happy New Year! Declare a diet or exercise goal. Check something off your bucket list. Spend more quality time with family. The New Year is centered around creating resolutions which are many times forgotten after a few short months. In addition to creating personal resolutions for yourself, it’s imperative to set goals for your business, too. After all, ‘tis the season for new beginnings. But, let’s not forget to look back on all of the tremendous accomplishments 2014 brought!

TWO MEN AND A TRUCK® ended 2014 witTwo Men and a Truckh a bang. Surpassing the addition of 18 franchises in 2013 by signing the 30th franchise agreement of the year December 22. TWO MEN AND A TRUCK® and its nearly 2,200 trucks are on a roll.

“Customers continue to support and want us to expand. The bigger our footprint has become, the more people know and understand our brand,” said CFO Jeff Wesley. Ultimately, TWO MEN AND A TRUCK® wants to have a presence across the nation with the services and exceptional customer service for which the company is known.

The game plan for 2015? An expansion across California and the western part of the country with an overall goal of 30 new franchise signings with 25 franchise openings. In addition to pushing growth on the west coast, expansion in all parts of the country, including South Dakota, which will give the brand another notch in its proverbial belt, a footprint which will reach into a total of 39 states.

On an international level, Wesley sees an opportunity for further growth within Canada, specifically Vancouver. An examination of its international strategy will occur mid-year where an effort to plan a pipeline of international growth for TWO MEN AND A TRUCK® / INTERNATIONAL, Inc. is slated.

To continue propelling upward and moving careers forward, the brand will run the Mary Ellen’s Moving People Forward Scholarship for a second year. This program rewards TWO MEN AND A TRUCK® managers who go through special training to become franchisees or operators of their own location(s). The training program is taking achieved success, passion, and the strategic-partnership opportunity to the next level. During the training, participants are expected to attend multiple learning sessions and complete several projects and assignments which have been constructed by the corporate office and TWO MEN AND A TRUCK® franchise leaders. In 2015, the scholarship winner will be awarded a franchise, and additional managers in the program wiTwo Men and a Truckll each walk away with specific skills they’ve learned throughout the educational process. In an effort to keep building on the program’s success, the company is excited to watch this scholarship roll out for a second time this year and in the years to come.

So, what can business owners do to move their own business forward in 2015? Wesley always recommends business owners take the time to sit down and evaluate 2014 from a business standpoint. Take stock of both the positives and negatives, and create a written plan with goals for the upcoming year. Creating yearly goals for your business creates a vision and direction of where you want your business to go and adds structure and specifics to increase the chances you’ll remain focused on the stated path.

As TWO MEN AND A TRUCK® continues to exceed expectations and goals, we plan to continue expanding in 2015 and beyond. There will be exciting franchise development news all year, and we are looking forward to sharing it with you!

TWO MEN AND A TRUCK® is making great things happen for the customers and communities we serve. Money and profits help us impact lives, and we are grateful and proud we can make a difference. Visit our website to learn more about our company growth and community involvement.