Transparency: The assurance you need to invest

When you think of transparency, what comes to mind? In business, transparency refers to freedom from pretense or deceit, or a lack of hidden agendas. Transparency is a vital factor in business more so now, than ever before. You might be wondering why transparency is so important. Consumers and business owners are less trusting of companies and corporations than ever before.

It is important that a potential franchisee is assured the brand he or she is considering investing in is honest, trustworthy, and transparent. As an individual looking to franchise, consider the following information.TMAAT102-2258018082-O

Look for a franchise company which allows easy access to financial and other vital information. As a prospective franchisee, you should be able to discern data and financial information quickly and easily. Stats you’ll want to research in your pre- investment planning are average location initial investment costs, average annual revenue per location, average profit per location, average length of time for a new location to become profitable, percentage of royalties paid to home office, franchise renewal fees, timing, and parameters.

You should also research the variety and quality of corporate office services available, such as human resources, training, marketing, accounting, information systems, and other functions. Also, make sure the franchise fee and royalties paid per location are appropriate for the level of corporate support offered.

What characteristics define the company’s culture? This can be just as important as the financial health of the company. Are current franchisees pleased with the company’s business model, executive management style, and the general direction in which the company is heading? Do the current franchisees feel valued, listened to, and supported by the franchisor? Are franchisees engaged with the system; do they meet regularly, communicate with each other, and attend annual or semi-annual meetings to stay in touch and engaged? These are all important gauges of a company’s overall values, culture, and management philosophy. It’s critically important to evaluate these attributes when deciding whether a franchise system will be a good fit for you.

TWO MEN AND A TRUCK® prides itself on honesty, integrity, and transparency. Our core values are based on the Grandma Rule®, the founding family’s belief that all customers should be treated the way you would treat your grandmother – with kindness, integrity, and honesty. Our business practices exemplify our core values, and these values are purposefully considered with each company policy decision. Prospective franchisees are encouraged to contact current franchisees for open, honest feedback about TWO MEN AND A TRUCK®.

All current franchisees can access real-time online reports showcasing each location’s financTMAAT044-2257997453-Oial performance, customer service, community service, and key metrics. An overview of these metrics is available to prospective franchisees as well. The popular and well-attended Annual Meeting is held every spring which is attended by approximately 90 percent of franchisee, along with their key team members; this indicates a robust employee interest in company events and culture. At the Annual Meeting, franchisees are encouraged to network, share best practices, collaborate to identify solutions to their challenges, learn more about the evolving industry and specific business practices, and interact with the corporate office staff – all activities which characterize a true “system of one.” TWO MEN AND A TRUCK® has more than a handful of franchise owners who have “grown up” in the system, starting as franchise location movers, drivers, or CSRs and eventually becoming franchisees of their very own franchise.

Transparency, simply stated, means a company has nothing to hide. They’re not afraid to share financial, cultural, or business policy information because they’re confident in its accuracy and how it fosters a culture built on trust. TWO MEN AND A TRUCK® is defined by a strong vision which is executed by honest, caring people who treat others as we’d want our grandmother to be treated. Grandma would be so proud!

For more information on starting your own TWO MEN AND A TRUCK® franchise location and the performance information available to prospective owners, visit our franchise development site.

TWO MEN AND A TRUCK® celebrates second quarter success

At the close of this year’s second quarter, numerous milestones were achieved and records broken — we couldn’t be more proud of our system! All of these achievements would not be reached without the incredible TWO MEN AND A TRUCK® employees and franchisees throughout the country. As the biggest franchised moving company in the United States, TWO MEN AND A TRUCK® continues to remember where they came from and how they can improve as a system.

Welcome to Pasadena!11392969_1599696826914439_7880764025784817361_n

Thursday, June 11, was a spectacular day for our brand.

We opened our second corporate-owned franchise in Pasadena, Calif. Our first corporate-owned franchise is located in Lansing, Mich. Opening a corporate hub on the west coast was instrumental for our company’s future success. There are multiple TWO MEN AND A TRUCK® franchises in California, and having a location in Pasadena has opened the door to many additional opportunities for us. As TWO MEN AND A TRUCK® continues to expand throughout California and the entire West Coast, the Pasadena location will serve a significant role as the hub of our system in the West.

Breaking records

June was an astounding month for our system. For the first time ever, we conducted more than 50,000 moves in one month. This recomoverd-breaking month was a true testament to the hard work and dedication of our system, and puts us well on our way to 5.5 million moves over the course of the company’s existence.

The second quarter takes place in the heat of busy move season. Our employees put in extra time working late evenings, weekends, and sometimes holidays to serve our customers.

“The demand for our brand, and our reputation for customer service continues to propel us to record success. We are proud of our system and we’re thankful to our loyal customers for trusting us to help move them forward,” said CFO Jeff Wesley.

Overachieving system standards

Our commitment is to continuously strive to exceed our customers’ expectations in value and high standards of satisfaction. In April, May, and June, we had many franchises who did just that. Collectively, we had almost 20 percent of franchises have at least one month of perfect referrals for the second quarter.

Two franchises went above and beyond and ended second quarter with a 100 percent referral rating for three consecutive months. This means, two U.S. franchises had 100 percent of their customers say they would refer TWO MEN AND A TRUCK® to their friends and family.

Congratulations to TWO MEN AND A TRUCK® Boston and TWO MEN AND A TRUCK® Delaware South on your effort to continuously exceed your customers’ expectations!

We hit two remarkable milestones in June, and have enjoyed watching TWO MEN AND A TRUCK® continue its growth before our very own eyes. Everything ties back to our employees. It may be a bit bold, but we truly believe we have the most hardworking, professional staff. Whether you come in contact with a mover, driver, customer service representative, manager, franchisee, or employee at the corporate office, these are the people that continue making our gears spin, in turn making our brand so successful.

Franchising is extremely rewarding. If you’re interested in franchising with us, please visit twomenandatruckfranchising.com! TWO MEN AND A TRUCK® is the first and largest franchise moving company in the United States. Join the TWO MEN AND A TRUCK® team to be part of something bigger.

Banding together brotherhood bond and business partnership

Steve Newman, Kevin Newman, and Curtis Newman are three brothers who uprooted their lives in Iowa and settled in an unfamiliar place to purchase and take over two, TWO MEN AND A TRUCK® franchises.

The trio took ownership of two franchises in San Antonio and spontaneously moved to Texas. Only Steve had lived in Texas, and for one year prior. Curtis and Kevin’s move to Texas marked the first time they’ve lived outside of Iowa.

“It was a little bit of a culture shock when we first arrived in San Antonio,” said Curtis. We are just starting to realize how hot the summers can be in Texas.”

The brothers quickly realized taking over a franchise brings many unique challenges and obstacles.

“Combining both franchises took some time,” said Kevin. “We are very excited to spend more time running the franchises now that we are past most of the legal work involving the transfers.”

Taking over the TWO MEN AND A TRUCK® franchises has been a one-of-a-kind experience, but owning a business with siblings brings unique challenges, too. Steve, Curtis, and Kevin’s most evident challenge was dividing duties among the three of them.

“We all want to be involved in every aspect of the business to help each other complete tasks even though we know that is not feasible,” said Steve. “Only recently have we been able to find ways to segregate duties while still providing the necessary support on bigger issues. Another big challenge of working with my brothers was keeping things professional all of the time. As an older brother, it is my responsibility to tease my younger siblings relentlessly. It took a lot more willpower than I expected that first month to keep my light hearted jabs behind closed doors.”

Curtis also brought up a unique challenge.Newman 3

“It’s difficult to refrain from talking about work when the three of us get together outside the office,” said Curtis.

Recently, the Newmans overcame one of their biggest challenges and split their positions into various roles. Curtis has a background in sales and now handles sales and marketing, Steve has a legal background and the most knowledge about owning a business and is in charge of the company’s finances. Kevin oversees operations and has the most knowledge of DOT regulations. It’s important to separate work into areas that best fit each business partner’s background and appropriately highlights their skills.

While working with family members brings its own challenges, there are many rewards, too. Working with family is unique because you have complete trust in your partners, and you have a support system backing you up when you make important decisions for the company. Steve, Curtis, and Kevin are all confident they will succeed as TWO MEN AND A TRUCK® franchisees, which is extremely exciting for them to share their optimism with their families.

The Newman’s number one piece of advice for family members considering running a business together would be to separate out your work and business life. It’s easy to get caught up in work conversations at family functions, birthday parties, and other gatherings when you are together outside of work. If you are able to create a balance you, along with your family, will be much happier!

Curtis, Steve, and Kevin are superstars! We are ecstatic to have them as part of the TWO MEN AND A TRUCK® family. To learn more franchisee stories like the Newman’s, subscribe to our blog.

TWO MEN AND A TRUCK® has franchises in 39 states, and has experienced 66 straight months of growth and 50 consecutive months of record growth. Come on, invest in us! If you are interested in receiving franchising information, visit: twomenandatruckfranchising.com.

Who’s franchising with TWO MEN AND A TRUCK®?

Growth was the name of the game for TWO MEN AND A TRUCK® in 2014. With much determination from our franchisees and team members, we had an outstanding year. In 2014 we grew our footprint and signed 30 new franchises. This significant progress follows the upward trend of 66 straight months of growth, and 50 consecutive months of record growth.

Check out the infographic below as it illustrates TWO MEN AND A TRUCK®’s growth and who’s franchising with us.

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TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Visit twomenandatruckfranchising.com for more franchising information.

Learning to work with family

Owning a franchise takes significant time, dedication, and trust in your leadership and business partners (if you have them). The Newman brothers — Curtis, Steve, and Kevin — left their familiar lives in Iowa and jumped on an opportunity to take over two, TWO MEN AND A TRUCK® franchises in San Antonio, Texas. Since the three brothers have taken over the franchises they have seen more than a six percent increase in sales growth.newman 1

Before joining the TWO MEN AND A TRUCK® system, each of the Newman brothers were pursuing very different careers. Steve went to the University of Iowa and earned a law degree and furthered his education at New York University earning a Master’s degree in Laws in Taxation. He worked as an accountant, an attorney, and invested in real estate. Kevin received a finance degree from the University of Iowa and previously worked in data management and mortgages. Curtis graduated from Coe College in Cedar Rapids, Iowa with a degree in business administration and accounting. After graduating, he spent time working as a tennis professional (after he played competitively all four years in college), and worked as a finance manager. Steve, Kevin, and Curtis each have a unique background and their combined experiences bring a variety of skills to their businesses.

Although new to Texas, the Newmans aren’t strangers to the TWO MEN AND A TRUCK® brand.

“Our family has used TWO MEN AND A TRUCK® multiple times in Iowa and we were always very impressed with the service,” said Kevin. “We‘ve used the Des Moines franchise and the Cedar Rapids/Iowa City franchise. Our father and grandfather have each owned their own businesses so that has been our desire ever since we were young kids. Steve and Curtis had previously looked into purchasing FedEx delivery routes, and TWO MEN AND A TRUCK® was a similar business model.  When we learned about the opportunity to purchase the only two franchises in San Antonio, we jumped at the chance.”

Owning a business with others requires you to be in constant communication and make large decisions that affect each other and your employee’s lives. You may be wondering how the Newman brothers work so well together.

“It’s actually very easy to work with my brothers,” said Steve. “We all have the same goals and trust each other unconditionally. Furthermore, we know each other so well that we can be unbelievably blunt with one another without affecting our relationship.”

newman 2Kevin agreed and added in the importance of working toward a common goal. “The only way to keep sane with Curtis and Steve is to laugh often and keep reminded of why we decided to become franchisees. Working together has enabled us to have a part in determining each other’s success and while that is something terrifying, I wouldn’t have it any other way.”

Owning a franchise is still very new to Steve, Curtis, and Kevin. The Newman’s have realized every decision becomes harder and harder when you are thinking about your brothers’ future along with your own. On the flip side, it’s exciting for them to picture one another living a comfortable lifestyle based on something you’ve helped to achieve.

While the Newman’s are a newer addition to the TWO MEN AND A TRUCK® system, we already see them doing great things in San Antonio. Keep up with Curtis, Steve, and Kevin’s story on our blog! In a few short weeks we’ll dig deeper into what life is like owning a business with your siblings.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. For more franchising information, visit our franchise development site.