Franchise Business Review survey results show high TWO MEN AND A TRUCK® franchisee satisfaction

Written by Hannah Conlin

Franchise Business Review

Franchise Business Review (FBR) is the most respected source of independent franchise information, highlighting today’s top franchise opportunities — based exclusively on the ratings and reviews from thousands of franchise owners. As 2015 came to a close, we asked our franchisees to complete the survey, which provides an opportunity to provide honest feedback about the past year and share their opinions and ideas.

As it has been illustrated many times, the survey results show TWO MEN AND A TRUCK® as a dominant force against other franchise brands in the industry. FBR denotes that an average franchise system equivalent to the size of TWO MEN AND A TRUCK® would obtain a 60 to 65 percent ranking in the 37 different categories franchisees were asked to rate. These categories included communication, innovation, effective technology, continued support, whether the franchisee would do it all over again, and more.

Based on this year’s survey results, TWO MEN AND A TRUCK® scored well above the 60 to 65 percentile in 36 of the 37 categories. The results from those who responded show 88 percent of franchisees enjoy being involved in the system, and nearly 90 percent would join the TWO MEN AND A TRUCK® family again.

Although TWO MEN AND A TRUCK® continues to excel above its competitors within the franchising industry, the results did note areas for continued improvement.

“We are so proud of our overall results and being a leading franchise system. Our scores compared to the franchise industry benchmark are very strong,” said TWO MEN AND A TRUCK® President Randy Shacka. “We grew in key areas and overall progress is being made, but there is always room for improvement. We are always learning and developing our brand as we Move People Forward”

With more than 10 consecutive years on the FBR’s top franchise list, we look forward to receiving the survey results each year to continue growing and implementing new ways to improve our system.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more about franchising opportunities.

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