Thriving U.S. housing markets and their impact on the moving industry

Written by Charles Staky

As the temperature rises in the spring and summer months so does the demand for moving services. It is no secret that summer is the busiest season in the moving business and while the market as a whole is in an upswing, some housing markets seem to be hotter than others.

The bulk of U.S. citizens tend to lean toward metropolitan areas for their moving destinations making states with medium to large cities that are growing and modern popular destinations across the county. A few regions that fit this description stand out more than others though, and that is something franchises should keep their eyes on. Florida, North Carolina, and Texas house seven of the top 10 fastest-growing cities in the country and eight of the top 10 cities for millennials. As a result these three states draw a much higher volume of people to them leading franchises serving these areas to take advantage.

All three states offer several advantages other than just their warm weather, one of which is affordable housing options. Due to rebounding prices from the 2008 housing crash, buyers in these states can get very good deals for their money. This, however, doesn’t seem to be the most important factor in mover’s decisions as most of the popular growing cities have median home prices of $250,000 and above, coincidentally placing these home buyers in the TWO MEN AND A TRUCK® target market. Both citizens of Florida and Texas do not pay an income tax adding another incentive to the mix, which may also explain why many professionals and their families find these states attractive. Overwhelmingly though, healthy job markets with continued job growth seem to be the strongest draw to each of these areas.

Florida is a surprising front runner for housing markets seeing as it was one of the hardest TWO MEN AND A TRUCK Senior Movinghit states in the 2008 housing recession. But as the market recovers, retiring baby-boomers are flocking to Florida and they require key essentials including housing, healthcare, and daily retail goods. The increase in demand for those items is causing a need for more jobs, and as more retirees move south, the job market continues to grow which further strengthens the economy. The state of Florida is seeing this boost as a whole with statewide growth among TWO MEN AND A TRUCK® Florida franchises up 16.84% in 2015, topping out at more than $40 million in revenue. The average retiree fits well into the target market for TWO MEN AND A TRUCK® as they would much rather use their disposable income to hire a moving service than move items themselves.

The Texas job market has taken a blow recently from falling oil prices worldwide, however the state’s housing market has somehow continued to grow. This growth can be seen with newer franchises in Texas, such as our three-year-old Austin Northeast location which is growing at 31.79% in 2016.  If they stay on pace, their hard work would mean nearly $800,000 in revenue. A possible reason for this is that northern Texas is extremely attractive to large companies including Apple, Facebook, and Google which all have roots in cities such as Austin and Dallas. These companies continue to grow drawing thousands of new jobs to the state every year. Affordable housing coupled with the well-paying IT, finance, and healthcare jobs provided by these large companies require a good education and have more TWO MEN AND A TRUCK® target customers moving to the lone-star state than the oil industry can turn away.

The third housing hot spot is North Carolina which highlights the booming city of Charlotte. The biggest reason for North Carolina growth is its emerging power as a center. The Charlotte franchise has grown consistently from 2010 to 2015 at a lofty 65.45%, no TWO MEN AND A TRUCKdoubt feeling the benefit of the growing job market around them.  In fact, Charlotte is the second largest banking center right behind New York’s Wall Street. Beyond finance you can find the same draws mentioned for Florida and Texas, with the healthcare and service industries feeling growth due to the state’s growing population of retirees that now call North Carolina home. Similarly, several fortune 500 companies have headquarters in North Carolina including Bank of America, Lowe’s, and Family Dollar who rank at the top of the list. Each of these industries require an educated work force and create new jobs often. That coupled with the decorated local educational institutions of Charlotte and surrounding cities make the state of North Carolina very appealing to relocating families in need of TWO MEN AND A TRUCK®’s help.

Trends in the moving industry change often, sometimes without warning, but even in years where they are trending down, there are more than enough opportunities in most markets for franchises to grow. TWO MEN AND A TRUCK® holds a strong presence in these states with 38 franchises in the state of Florida, 20 in Texas, and 11 in North Carolina. With plans to introduce 30 new franchises by the end of the year, it is an exciting time to be at TWO MEN AND A TRUCK®!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

Franchisee Feature: Tyler Whalen and Justin Tangeman

Tyler and Justin front of truck

Written by Katie Peterson

At TWO MEN AND A TRUCK®, we value members of our company who exemplify a strong work ethic and core values we were built on, and we love to celebrate them in any way we can. This is where Tyler Whalen and Justin Tangeman come in. The two began working as movers for the same franchise in Iowa during their first summers out of college. Both Justin and Tyler became movers under the assumption they would work for the summer and move on. After recognizing the opportunity in front of them, Tyler and Justin stayed much longer than a single summer, and are now co-franchisees of the Omaha, Neb., location.

Tyler and Justin met on the job when Justin, who had been working at TWO MEN AND A TRUCK® for about a year, interviewed Tyler for a driver position back in 2010.

“We actually didn’t hit it off right away. Tyler was just a pain in the butt employee for a while when he started, he complained about everything,” jokes Justin.

“It’s true. I just didn’t take the job very seriously upon hire. I figured it was just something to get me through the summer,” Tyler agreed.Tyler and Justin pointing to truck

Eventually, Tyler and Justin began seeing eye-to-eye and both their business and personal relationship has grown tremendously over the years. Now the two have teamed up to run the Omaha office that has since grown to be the successful franchise it is today.

Justin and Tyler have been franchisees in Omaha together for just over a year, and in this short amount of time, have executed more than 8,000 moves and in 2015, achieved the highest revenue the Omaha location has seen to date.

What did advancing yourselves in the system look like? What kind of positions did you hold before you became franchisees?

Tyler: I started out as a mover/driver for this small office and then moved into the office to be a kind-of CSR/manager. The office position was really a jack-of-all-trades because we were so small. I was in the CSR/manager position for about a year and was able to become a general manager after the location really took off and began to get a lot of business.

Justin: I was a mover/driver for a while and then I started doing some training, in-home estimates, and scheduling moves over the phone. My position required me to be a jack-of-all-trades doing everything I could for the franchise. After that I just kept taking on more responsibilities. I began on more managerial responsibilities, book keeping , marketing, and eventually moved to Tulsa, Okla., and was assistant operations manager for a large location there, and that’s where I first became a franchisee.

How do you like being a franchisee for TWO MEN AND A TRUCK®?

Justin: We love being franchisees. It’s so fun, every day is a challenge and something different. You get to do all the different tasks that come with it. Some days you have the hoods popped on the truck and you’re making sure it’s ready to run, and other days you’re sitting at the round table having a meeting and working on the business side of things.

What do you want to tell team members starting out as movers or drivers about the TWO MEN AND A TRUCK® franchise system?

Justin: Continuously work hard and strive to get to the next level, nothing is going to be given to you unless you work for it.

Tyler: The possibilities are really endless. It really just comes down to hard work. I remember from annual meeting listening to one of the original “two men” Jon Sorber say how important it is to always act like you are in the position above you. If you are a mover act like a driver, if you are a driver act like a trainer, if you’re a trainer act like you’re the manager, if you’re a manager act like the general manager, strive to take that next step and be proud of what you do and you are going to be rewarded for it. At TWO MEN AND A TRUCK® the biggest thing we are pushing right now is to build your bench. Building a solid team and creating a positive  culture with people who want to work hard and take initiative in what they do, there’s a future for them.

Which TWO MEN AND A TRUCK® core value most resonates with you?

Justin: Being my best and having fun. When you’re having fun at work it doesn’t seem like work at all, so we like to try and have fun while still working hard.

Tyler: A big one for me is giving back to the community. It is pretty cool to see  the difference we make with our trucks being able to move stuff. A big one we get into is doing bike drives and working with local businesses where we donate our men and trucks to be able to transport donated bikes. It’s just being able to do the little stuff like that where it takes such a small amount of time but makes such a big difference for the kids receiving the bikes and the people who need them transported. It’s pretty cool to see the impact we can have in our community.

Tyler and Justin know what it means to be part of the company who Moves People Forward®. We want to thank these franchisees for helping to make this brand the success it is and being an example of all you can achieve with TWO MEN AND A TRUCK®. Thank you, Tyler and Justin, for being our featured franchisees! You deserve it!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

July franchise feature: Brian Stern and the Boston, Ma., franchise

Within the TWO MEN AND A TRUCK® system, there are several success stories of movers becoming managers, managers becoming franchisees, and so on. For Boston Franchisee Brian Stern, his story is no different. He’s moved up the ranks in his 10 years with the company, starting as a mover, becoming a driver, trainer, customer service representative, manager, general manager, and now franchisee. To say Brian has experience in every field of the business is an understatement. Now, he’s finding the perfect fit in Boston as he works to grow the brand in a new city.

July FD blog headshot“It is especially rewarding being able to look back and see where you came from,” said Brian. “It allows me to really paint a picture of what this company has to offer when speaking to current managers, CSRs, or even a new hire.”

Currently there are three locations up and running in Boston and year-to-date, the locations have seen more than 30% growth. There are also plans to open a fourth location early 2017, which will be essential in helping with their truck parking needs due to their growth.

Since opening the first Boston location November 2015, the entire team takes pride in the worthwhile community events and charities they’ve had the privilege to be involved in.

“Boston has welcomed us with open arms. One of the most rewarding things we have been part of would have to be the Boston Marathon. Our reputation of giving back to the community apparently spreads fast. Nine months after opening, we were contacted by the Boston Athletic Association. We were able to assist them in fine tuning the logistics and set-up of their 26 course medical tents. This is an area in which they had struggled for years. After several meetings and debriefings on our performance, they are working on a contract to lock us in as a full-time partner. We are thrilled and proud to be part of something that is so important to everyone in Massachusetts,” said Brian.

July FD blog runners

The Boston team has also been very active in the Massachusetts’s Mover’s Association, and Brian has recently been voted onto the Board of Directors for the organization.

“Knowing how important these associations are to our industry, I’m really looking forward to the learning opportunity and will put my best foot forward to give back to the association,” he said.

Being a major hub on the I-95 corridor, Brian said they’ve had the ability to partner with many other TWO MEN AND A TRUCK® locations down the east coast to maximize interstate revenue and move even more people forward.

As TWO MEN AND A TRUCK® growth continues, east coast opportunities are still available! Check out the territories in Bridgeport, Conn., Northern Virginia, Frederick, Md., and Providence, R.I.

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

People make the brand: Who’s franchising with TWO MEN AND A TRUCK®

Written by Jessy Howe

In 2015, the TWO MEN AND A TRUCK® system experienced a record-breaking year concluding with 72 months of record growth and more than $400 million in revenue. Through providing outstanding customer service resulting in a more than 95% referral rate, we’ve continued to grow and set ourselves apart from others in this space.

Over the next four years, the moving industry is predicted to grow and evolve substantially. We expect a similar upward trend and to continue evolving while keeping a keen eye on meeting the needs of our home and business customers. No matter the size or distance, we want to be the preferred mover with a professional team customers can count on for a stress-free, efficient moving experience. With a vision and a franchise system that is committed to Moving People Forward®, our customers can trust we will be here to meet their unique needs.

As we continue to expand, we rely heavily on our people to successfully move the brand forward as a system of one. In 2016, we will hire more than 9,000 employees in total and sign on 30 new locations. Having been named as one of Forbes 2016 Best Franchises to Buy, we are excited for this significant year ahead.

The infographic below illustrates our growth and breaks down who is franchising with TWO MEN AND A TRUCK®!

FD infographic

TWO MEN AND A TRUCK® is the first and largest franchised moving company. There are currently 349 U.S. locations and 35 internationally between Canada, Ireland, and the United Kingdom. We are proud to have 2,586 trucks and 6,545 system employees helping to complete two moves per minute on average! Each location is independently owned and operated.

For more information or to learn about opportunities in becoming a franchisee at TWO MEN AND A TRUCK®, visit franchise.twomenandatruck.com to begin moving your career forward!