Written by Katie Peterson
At TWO MEN AND A TRUCK®, we value members of our company who exemplify a strong work ethic and core values we were built on, and we love to celebrate them in any way we can. This is where Tyler Whalen and Justin Tangeman come in. The two began working as movers for the same franchise in Iowa during their first summers out of college. Both Justin and Tyler became movers under the assumption they would work for the summer and move on. After recognizing the opportunity in front of them, Tyler and Justin stayed much longer than a single summer, and are now co-franchisees of the Omaha, Neb., location.
Tyler and Justin met on the job when Justin, who had been working at TWO MEN AND A TRUCK® for about a year, interviewed Tyler for a driver position back in 2010.
“We actually didn’t hit it off right away. Tyler was just a pain in the butt employee for a while when he started, he complained about everything,” jokes Justin.
“It’s true. I just didn’t take the job very seriously upon hire. I figured it was just something to get me through the summer,” Tyler agreed.
Eventually, Tyler and Justin began seeing eye-to-eye and both their business and personal relationship has grown tremendously over the years. Now the two have teamed up to run the Omaha office that has since grown to be the successful franchise it is today.
Justin and Tyler have been franchisees in Omaha together for just over a year, and in this short amount of time, have executed more than 8,000 moves and in 2015, achieved the highest revenue the Omaha location has seen to date.
What did advancing yourselves in the system look like? What kind of positions did you hold before you became franchisees?
Tyler: I started out as a mover/driver for this small office and then moved into the office to be a kind-of CSR/manager. The office position was really a jack-of-all-trades because we were so small. I was in the CSR/manager position for about a year and was able to become a general manager after the location really took off and began to get a lot of business.
Justin: I was a mover/driver for a while and then I started doing some training, in-home estimates, and scheduling moves over the phone. My position required me to be a jack-of-all-trades doing everything I could for the franchise. After that I just kept taking on more responsibilities. I began on more managerial responsibilities, book keeping , marketing, and eventually moved to Tulsa, Okla., and was assistant operations manager for a large location there, and that’s where I first became a franchisee.
How do you like being a franchisee for TWO MEN AND A TRUCK®?
Justin: We love being franchisees. It’s so fun, every day is a challenge and something different. You get to do all the different tasks that come with it. Some days you have the hoods popped on the truck and you’re making sure it’s ready to run, and other days you’re sitting at the round table having a meeting and working on the business side of things.
What do you want to tell team members starting out as movers or drivers about the TWO MEN AND A TRUCK® franchise system?
Justin: Continuously work hard and strive to get to the next level, nothing is going to be given to you unless you work for it.
Tyler: The possibilities are really endless. It really just comes down to hard work. I remember from annual meeting listening to one of the original “two men” Jon Sorber say how important it is to always act like you are in the position above you. If you are a mover act like a driver, if you are a driver act like a trainer, if you’re a trainer act like you’re the manager, if you’re a manager act like the general manager, strive to take that next step and be proud of what you do and you are going to be rewarded for it. At TWO MEN AND A TRUCK® the biggest thing we are pushing right now is to build your bench. Building a solid team and creating a positive culture with people who want to work hard and take initiative in what they do, there’s a future for them.
Which TWO MEN AND A TRUCK® core value most resonates with you?
Justin: Being my best and having fun. When you’re having fun at work it doesn’t seem like work at all, so we like to try and have fun while still working hard.
Tyler: A big one for me is giving back to the community. It is pretty cool to see the difference we make with our trucks being able to move stuff. A big one we get into is doing bike drives and working with local businesses where we donate our men and trucks to be able to transport donated bikes. It’s just being able to do the little stuff like that where it takes such a small amount of time but makes such a big difference for the kids receiving the bikes and the people who need them transported. It’s pretty cool to see the impact we can have in our community.
Tyler and Justin know what it means to be part of the company who Moves People Forward®. We want to thank these franchisees for helping to make this brand the success it is and being an example of all you can achieve with TWO MEN AND A TRUCK®. Thank you, Tyler and Justin, for being our featured franchisees! You deserve it!
TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.