-Written by Erik Sargent
The long and storied history of TWO MEN AND A TRUCK® began with founder Mary Ellen sheets and her two sons – Jon and Brig Sorber – forming a moving company that would change the way people think about the moving industry.
More than 30 years later, success has been abundant, and the TWO MEN AND A TRUCK® brand carries a weight that spans across the country, and internationally. Countless people have joined on along the way to help create this industry titan, and two of those people are Des Moines, Iowa Franchisees John and Cindy Tometich.
The Tometichs joined the system on December 24, 1996 when they opened their Des Moines location, and have been a staple in the TWO MEN AND A TRUCK® franchising system. Having just celebrated their 20th anniversary with the company, they were able to reflect on their long journey of business ownership.
“A personal friend of ours is a business broker, and John always had a dream of owning a business, so the two got together and started to look,” Cindy said. “We basically had no knowledge of TWO MEN AND A TRUCK® when we were contemplating the purchase. There were approximately 42 franchises at this time. It was a much younger company, and was not as well-known as it is today!”
John saw the potential and was able to convince Cindy that this was the right move for them, but with four kids at home and a strong religious background, it was important to make sure the company fit their personal needs.
Three things they focused on when deciding their future: growth opportunity, having a business that could not be replaced by the Internet, and being closed on Sunday for church and for family. TWO MEN AND A TRUCK® fit the bill, and after going through the onboarding process, they were soon franchisees. While they have enjoyed a lot of success with their location, it took time for that to get going.
“The early years were difficult. We’re sure there are still similar challenges for new franchises now, but certainly many of those challenges have been eliminated by Home Office and their support,” John said. “The company has grown beyond our expectations. We started with two trucks, and thought at one time six to eight trucks would max out Des Moines. It is three or four times that many now, and we are in awe.”
Working as a team
John and Cindy are another example of a family-oriented team running a franchise in the system, and the couple have worked together the entire way.
“It’s a great partnership with our strengths being in different areas. This helps make us a stronger company. We need to make sure we really listen to each other, and respect each other’s opinions and knowledge,” Cindy said. “It’s easy to have work be the focus of discussion, even at home, when you may need to keep it to a minimum.”
The two have enjoyed all of the opportunities that TWO MEN AND A TRUCK® has provided for them, including things such as serving the community, building a team of outstanding people in their office, learning from all of the people they have interacted with, and celebrating their success.
“We appreciate that TWO MEN AND A TRUCK® is a family business. The personal connection we experience is very important to us,” Cindy said. “We could not be successful as the ‘Tometich Moving Company’. We realize the value of the name, and the support Home Office provides. We see areas of assistance getting better all the time.”
Advice to others and looking to the future
Even after having 20 years of business ownership under their belts, the Tometichs are still always searching for tips and tricks with other franchisees throughout the system to help keep their business running at a high level.
“Visit with and glean as much information as you can from as many current franchisees as possible who are successful in different aspects of the business,” John said. “Franchisees in the system have a lot of knowledge. We like to contact them when we have questions.”
Looking to the future for their Des Moines location, the Tometichs are never settling, and they are constantly striving to bring the best customer service and moving services to the area.
The two have recently purchased the Ames, Iowa mini-market location, and brainstorming and preparations are underway to tackle that new market. Their current focus at the Des Moines franchise continues to be in areas such as training, follow-up assessments, and continuing education for every member on the staff.
“Our current office is bursting at the seams. We are working hard to find the right locations for Des Moines as well,” Cindy said. “Plans are underway to design the office by taking into consideration future endeavors such as TWO MEN AND A TRUCK® containers, short-term storage, etc.”
With a goal of 60 people employed for busy season this year and having posted 6.58% growth over the last three years, it’s clear the Tometichs have everything running at a high level in Des Moines. They’ve shown what it means to be a part of the TWO MEN AND A TRUCK® system for 20 years, and they show no signs of slowing down.
Despite all of the success and ground they’ve been able to break as franchisees, their favorite thing about TWO MEN AND A TRUCK® remains simple.
“Our favorite thing is working with the greatest people ever,” Cindy said. “Providing over-the-top customer service, and seeing people smile when you mention TWO MEN AND A TRUCK®.”
Interested in a franchising opportunity with TWO MEN AND A TRUCK®? Visit our franchise page to learn more about available opportunities!
TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.