Balancing act: franchising and family when going into business with a spouse

TMAT339

-Written by Erik Sargent

Running a business with your spouse can be an exciting journey, one that requires patience, excellent communication, delegation of responsibility, and an overall understanding of each other’s mindset and goals.

Those who are the most successful business couples are those who know how to give and take when it comes to work, how to evenly divide responsibilities to play to each other’s strengths, and how to shut it off when they’re outside of the office. One business venture that works well for this type of relationship is franchising, particularly with us at TWO MEN AND A TRUCK®. TWO MEN AND A TRUCK® is the first and largest franchised moving company in the world, offering the ability be both a moving and storage franchise for customers all across the country.

Throughout the TWO MEN AND A TRUCK® system, there are numerous married franchisees running successful moving operations and making an impact in their communities. Our strong core value system and company atmosphere make this type of business partnership possible, as we feature a family-first focus.

“Customers relate more to us as a husband and wife team,” said TWO MEN AND A TRUCK® Multi-unit Franchisee Les Wilson in an interview with Entrepreneur magazine. “[I think] it gives them the feeling that we are trustworthy.”

brooke-and-lesWilson and his wife, Brooke, are franchisees of the TWO MEN AND A TRUCK® Durham (N.C.), Raleigh (N.C.), Henry County (GA), and South Fulton (GA) locations. The two have formed a successful partnership as business owners, and have figured out the right balance of keeping the two worlds separated.

“Leaving your work at work is a huge challenge,” Brooke said. “You spend 50 hours a week at work, and that’s one-third of your life. During the first year, I thought this marriage was doomed for divorce.”

Understanding your spouse as a business partner or co-worker is the best way to ensure things are running smoothly with your operation, and also the best way to avoid stepping on each other’s toes.

“Like any professional organization, we have worked hard to establish organizational structure, normal routines, and reporting processes,” Brooke said. “The only difference is that my husband and I ride together to and from work every day. We are able to share lunch breaks when we choose to, and we can plan vacations without worry of work schedules.”

For Franchisee Brian Stern – who runs multiple TWO MEN AND A TRUCK® locations in Massachusetts, Maine, and New Jersey with his wife, Nicole – it was this understanding early on that allowed their businesses to grow.

Brian-Stern“We are the definition of opposites,” Stern said. “Knowing and understanding has been the key to our success. Nicole is usually my voice of reason, especially when some of my ideas or plans are too audacious. I typically take the lead role in operations and help in sales, and as you can imagine, Nicole takes the lead role in sales and helps on the operations side. We balance each other well.”

Similar to what the Wilson’s relayed, Stern said one of the most important details they’ve focused on is knowing when to draw the line between work and home, and cutting it off when leaving the office.

“Draw a hard line,” Stern said. “When you are at home with your family, be in family mode. Of course work will come calling from time to time, but for the most part, we always make sure to draw that line.”

TWO MEN AND A TRUCK® provides a proven system of success for franchising, especially for those that want to go into business with their spouse. With more than 91 months of consecutive growth as a system and 350 locations across the United States, our brand is stronger than ever, and we are continuing to Move People Forward® each and every day. From our local and long-distance moving service options to our work as a storage franchise option, we have all of the tools to better service customers.

We make sure to equip each individual who franchises with us the proper tools to run a successful moving operation, from an expansive network of franchisees with years of experience and a wealth of knowledge, to subject matter expert support from our Home Office headquarters in Lansing, Mich. We have a number of franchise locations available, so if you’re interested in franchising with the “Movers Who Care®”, click here!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

One thought on “Balancing act: franchising and family when going into business with a spouse

  1. Pingback: TWO MEN AND A TRUCK® expands customer reach with Spanish translation | Franchising You.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s