What exactly does a moving company provide for customers?


-Written by Erik Sargent

When you decide to pursue a franchising opportunity with a moving company like TWO MEN AND A TRUCK®, you are buying into a proven brand that has grown for over 30 years and continues to expand at a record pace.

But, what exactly does a moving company do? Often times, the mental image people have of movers isn’t the greatest, and you hear countless stories of people hiring movers who are careless, unprofessional, and don’t get the job done right. With TWO MEN AND A TRUCK, this is not the case, and we pride ourselves on being more than a moving company.

We’ve worked hard to live up to our tagline  “Movers Who Care®”, and what we do is so much more than just moving people’s belongings from one place to the next – we are taking stress out of their lives, and helping them move forward.

Joe Windemuller“Moving is one of the most stressful things one will do in their lives. Time management is so important,” said Joe Windemuller, a multi-unit franchisee with three locations in North Carolina. “There are meetings with realtors, utility companies to call, cleaning of both homes, closings, and more. By letting our fast, efficient, and careful movers handle the moving process, it takes that stress away and frees up time to handle other things.”

Many people think that if they skip the process of hiring professional movers and do it themselves, they will save time and money, but this isn’t always true. A professional moving company like TWO MEN AND A TRUCK features professionally trained, licensed, and insured movers who are well-versed on the best practices to protect your belongs.

kate-windemuller“Most people do not realize how long the moving process can take to do yourself,” said Kate Windemuller, multi-unit franchisee and co-owner of the TWO MEN AND A TRUCK North Carolina locations in partnership with her husband Joe. “They often procrastinate and don’t even begin the packing process until a few days before the move. The packing alone can be a daunting task, especially by yourself.”

Another major bonus of hiring professional movers – you save the time of having to go back and forth yourself, and avoid the hassle of asking friends to help.

“The physical part of the moving is also a daunting task, and friends often disappear on moving day,” Joe Windemuller said. “Also, many times, the do-it-yourselfer will not pad, stretch wrap, and properly load their truck, causing severe damage to their belongings. After you figure in the missed time from work, the cost of a rental truck, insurance, fuel, pizza, and beer for friends, the cost of hiring movers isn’t that much more.”

As a franchisee with TWO MEN AND A TRUCK, you are working to make a difference in the lives of those who live in your community by helping create a positive environment during an emotional time. The people you hire at your location will be working directly in their home handling their personal items, so it’s important to treat each move with care.

TWO MEN AND A TRUCK has earned a system-wide 96 percent customer referral rating by continuously bringing this intense level of care to each move, and we follow up with each of our customers to ensure they were satisfied with their experience.

“We call all of our customers the day after the move to see how the move went,” Kate Windemuller said. “We hear all the time how our services were so helpful to them. We constantly get comments about how fast the moving process was versus if they did it themselves.”

It’s one thing to hear it from two successful franchisees like Joe and Kate Windemuller, but why not hear it directly from our customers? The Windemuller’s provided us with two comments from recent customers showing just how impactful our moving services were in the lives of their customers.

“This is the second time we’ve used TWO MEN AND A TRUCK. As before, the moving team was courteous, friendly, efficient, and knowledgeable. They handled our belongings with great care and consideration for their protection. These professionals are both hard-working AND easy to work with. Arrangements were easy, moving tips were helpful, and preparation was clear and understandable. Moving can be stressful, but it doesn’t have to be when you choose a great company like this one! Thank you, everyone, for outstanding service!”

“I cannot say enough wonderful things about my experience with TWO MEN AND A TRUCK! I had the worst experience when I moved from New York to North Carolina six years ago so I was very nervous about this move because of my past experience, but I was so very pleasantly surprised by the amazing job these guys did! They were so professional, kind, and fast! I couldn’t believe how quickly they got things moved. I will never use any other moving company besides TWO MEN AND A TRUCK, and will refer them to everyone I know who is moving. I cannot thank you enough for taking such good care of me and my belongings.”

If running a franchise moving company like this and making an impact on people in a community is of interest to you, then TWO MEN AND A TRUCK is the moving company for you! We have territories available all across the country – for more information on how to get started, click here.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us move your career forward. We are proud to be part of the VetFran network!  If you are interested in learning more about franchising with TWO MEN AND A TRUCK® visit, franchise.twomenandatruck.com.

Leave a Reply