-Written by Erik Sargent
For Trent Tuttle, his role within the TWO MEN AND A TRUCK system is about to look a lot different as he enters his second year with the “Movers Who Care®”.
Beginning in the New Year, Tuttle – along with TWO MEN AND A TRUCK Franchisees Bryan and Rebecca Feldman and Nathan Bocock – took over the franchise location in Norfolk, Va. It’s part of a quick journey through the system ladder for Tuttle, who just last year, joined on as a mover so he could shadow the location and gain experience in all aspects of the business, in hopes to one day own his own location. He was able to get a grasp for what services TWO MEN AND A TRUCK provides to our customers, and better yet, learn the entire business inside and out.
He also spent time working in other parts of the company so when the time came to make his transition to franchisee, he was totally prepared for everything it would entail.
“I started as a mover on the trucks because I knew it was very important to understand the role and effort it takes to be a mover,” Tuttle said. “It’s allowed me to relate to their situations much easier than if I didn’t start there. Next I learned the office side of the franchise, from operations to understanding the ‘Movers Who Care’ booking platform and sales process. The best part about working here is I’m always learning something new about the company and the industry.”
For Tuttle, he doesn’t come from a background in the moving industry, and is relatively new to the world of moving. Prior to joining on with the TWO MEN AND A TRUCK system, he worked at a startup company in the Washington D.C. area that assisted with organizational development for a local 501C3. He worked specifically with iPhone app development and social media management.
“It was a worthwhile experience, and I really enjoyed the make-or-break mentality and problem solving aspect that came with the startup company,” Tuttle said. “It taught me how to think through different situations in a rational way. Most importantly, it gave me the bearing on the fundamentals of running an effective business.”
He also spent his free time mentoring upper-class high school and underclass college students, teaching them effective ways of working with others and handling problem-solving situations.
Tuttle mentioned how the experiences of working with high school and college students has already proven effective as he transitions into a leadership role with his Norfolk franchise location, and heading into his first full-year as a franchisee, he hopes he can use these skills to build a successful team with the Feldman’s and Bocock.
The young franchisee also has a set of goals laid out for 2018 that he hopes will steer them toward success for the year. Among those goals are working to get their trucks out more on moves and a new office space that properly accommodates the team.
“I want the Norfolk franchise to be regarded as the top moving company in the area,” Tuttle said. “I also want to see year-over-year growth in not only the business, but also for the employees. In the long-term, I’d like to open additional franchise locations with my current franchisee partners.”
Along with making a successful situation for the franchise and their employees, he realizes that helping customers in a stressful time is another major part of becoming a franchisee in the TWO MEN AND A TRUCK system.
“Moving is a very stressful task for most people, and the fact that we can make it easier on them is very rewarding,” Tuttle said.
Interested in owning your own TWO MEN AND A TRUCK franchise location and joining an elite moving company? You’re in luck – we have franchise locations available! Click here to find out more about what territories are available and how you can start your journey with the “Movers Who Care”.
TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.