-Written by Erik Sargent
For Randi Bloodworth, the beginning of May signaled the six year mark as a member of the TWO MEN AND A TRUCK® family, and throughout that time, her journey has featured a wide-variety of career experiences.
Taking care of employees and providing them a chance for career growth is something that is preached and practiced heavily across the TWO MEN AND A TRUCK brand, and not many careers signify this better than Bloodworth’s. She’s held just about every position you can hold at the franchise level, which has really given her a solid background to work with as she now operates her Pearland, Texas location.
“Before becoming a franchisee, I was a customer service representative, then an office manager, then an office and sales manager, and eventually became a general manager,” Bloodworth said. “Each new role with the company taught me the importance of the TWO MEN AND A TRUCK brand, and kept me believing in what we do every day.”
The variety of jobs that Bloodworth was able to hold before becoming a franchisee helped to give her a better perspective on how things work, and the experience was invaluable when she decided to enroll in the Mary Ellen’s Moving People Forward® Scholarship program, which she won the very first year it was held.
From the classes and training that the program entailed, Bloodworth learned what it really took to be a franchisee with TWO MEN AND A TRUCK – and learned why she really wanted to be one.
“Moving people forward,” Bloodworth said. “When I became a franchisee, an operations manager became a general manager and a CSR became a manager. I was also able to take a CSR with me to Texas, who then became a marketing coordinator, which led to a mover becoming an operations manager. For me, that was the huge selling point, along with the growth that came personally and for my family.”
Bloodworth is now in year three of her franchisee journey, and is continuing to fine-tune her craft as she helps lead the Pearland location. There are always an abundance of challenges involved in running a TWO MEN AND A TRUCK moving operation, but with those challenges, comes room for personal and professional growth.
“For me, the number one challenge has been balancing work life and home life,” Bloodworth said. “I sometimes find myself forgetting to take a break from time to time. [My favorite thing about being a franchisee] is the flexibility in my schedule. I also like being able to develop new ideas and change things that I would not have been able to previously.”
Before joining the TWO MEN AND A TRUCK family, Bloodworth was working two, sometimes three jobs to support herself, ranging from waiting tables to working in retail stores, which she credits for her understanding of customer service.
From experiencing the various types of customer service needed with each job to working under different bosses and managers, it helped her grow into the person she is today, and to realize the importance of each different position she was able to hold as she worked up to becoming a franchisee.
“Each of the jobs were stepping stones,” Bloodworth said. “I took everything I learned and applied it to my role. Each day here, I am reminded that hard work is what we do, customer service is the key to our success, and attention to detail is the reason that we are called the ‘Movers Who Care®’.”
Looking forward, Bloodworth is focused on continuing to learn and grow with the brand to help her in Pearland. She also has aspirations of owning one more location with TWO MEN AND A TRUCK, hopefully within in the next five years.
For anyone who is entertaining the thought of franchising with TWO MEN AND A TRUCK, Bloodworth would recommend they consider it, and credits the family atmosphere as one of the best-selling points.
“There are thousands of franchising opportunities out there, but the feeling of family and acceptance that you get from TWO MEN AND A TRUCK is different,” Bloodworth said. “You are not just a number or a location – we are all people who come from different backgrounds with the same goal to move people forward. Yes there can be disagreements, but we truly are a ‘system of one’, and you do not get that from other franchise systems.”
TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.