A decade of learning at the frontline level prepared multi-unit franchisee for business ownership


-Written by Erik Sargent

To learn more about franchising opportunities with TWO MEN AND A TRUCK, click here.

When it comes to learning every detail of a TWO MEN AND A TRUCK® franchise operation, nothing compares to the frontline experience.

Movers and drivers are the ones getting their hands dirty, completing the moves, interacting with customers and exceeding their expectations on a daily basis. It’s a job that requires hard work and motivation, but is always incredibly rewarding, and helps to keep the TWO MEN AND A TRUCK reputation at an all-time high.

For Franchisee Nicholas Roerig, his knowledge of the company came from this exact experience when nearly 16 years ago, he became a mover for the TWO MEN AND A TRUCK Columbus, Ohio location. This start helped propel him through a career path that has seen him hold positions at all levels of the franchise, and eventually put him in a prime position to become a franchisee.

“I started out as a mover at the Columbus franchise, then later on, I moved out West and became an operations manager for the Tucson, Ariz., franchise,” Roerig said, who is now a multi-unit franchisee with locations across Georgia, Tennessee, and Texas. “After that, I became the general manager at the Mesa, Ariz., location. So all in all, I had about a decade of working at the frontline level before I became a franchisee.”

Ten years is a long time to learn the ins and out of the brand, but when it became time to make the transition, a commitment to what the company was building was what pushed Roerig to take the next step and open his own location.

“When it was finally time to take that big step, it was an easy decision,” Roerig said. “I was totally bought into TWO MEN AND A TRUCK. I had met so many smart and generous people at every level. The business model was sound and growing so fast, and it seemed like opportunity was everywhere. From my time as a general manager, I knew this could be a profitable business if it was run correctly.”

It has been nearly six years since Roerig became a franchisee and began opening locations with his business partner, Gordon Shaffer.

Together, they have found success in three different states, and have had to learn how to run a business as first-time business owners.

“Neither my business partner, Gordon, or I had ever bought or ran a business before this,” Roerig said. “This is the boring part of the story, but we had to learn a bunch about working with banks, lawyers, and managing things like cash flow. The game of business is extremely exciting, and TWO MEN AND A TRUCK has been a great place to play it. I love everything about being a franchisee.”

Moving forward for Roerig, business will only continue to grow, and he credits his experience as a general manager at the Mesa location for helping him gain a solid understanding of the operations side of TWO MEN AND A TRUCK as he learned the business side of things.

Roerig would recommend a franchising opportunity to anyone looking into it for one simple reason – the people. As for his own franchising ventures, he has a never-ending list of goals he’s always working toward achieving, and hopes to continue pushing his current locations in the right direction as they navigate through the second half of the year.

“The goal for us is always growth,” Roerig said. “We want to grow the business, grow people’s careers, and grow the positive impact we can have on the people around us. That’s what’s great about this company – it is a place where you can grow all of these things with like-minded people.”

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

One thought on “A decade of learning at the frontline level prepared multi-unit franchisee for business ownership

  1. Pingback: Our top franchising stories from 2018! | Franchising You.

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