-Written by Erik Sargent
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Before becoming a part of the TWO MEN AND A TRUCK family, Mike Lally worked for multiple companies after college, mainly in the chemical and coating industries.
Lally had always held the belief that success comes from doing something you love or something that satisfies a sense of purpose, and although he was finding that in these, there was always the desire for more. Ever since Lally was young, he had dreamed of owning his own business, and when he learned of a moving company based out of Lansing, Mich., with franchising opportunities, he was presented with a chance to finally fulfill that dream.
“Joining TWO MEN AND A TRUCK enabled me to fulfill my dream of owning and growing my own company,” said Lally, a multi-unit franchisee with locations in Kentucky and Ohio. “During my initial meeting in Lansing with one of the original two men, Brig Sorber, I was convinced that I was joining an industry leader that had built its reputation on meaningful core values and one that set itself apart from competitors. I feel the same way today, maybe even more so now.”
This meeting began a long journey of franchising with TWO MEN AND A TRUCK for Lally, who in 2004, opened his first franchise location in Hamilton, Ohio.
He still remembers the process of signing on and how exciting it was to join the company, and also some of the people he was able to meet who are still around with the company today.
“The process of joining the company and opening my first location was very exciting,” Lally said. “I signed a contract at Home Office, and then flew right to Scottsdale, Ariz., the following week for my very first Annual Meeting. That experience proved to be formative. I developed my team and early processes around what I learned from experienced franchisees and managers at that meeting. This group included long-time franchisees and even our current general manager and my partner franchisee, Rob Wallace.”
Coming from the world of corporate business, there were some challenges and hurdles Lally had to face as he adapted to the world of franchising.
Lally credits the TWO MEN AND A TRUCK franchise development plan as a major resource during this time, as it helped him learn everything he needed to know about running a moving franchise, and hit the ground running with his first location.
“The greatest challenge for me personally was simply the change from the corporate world to the franchise level in a completely unknown industry,” Lally said. “That is where TWO MEN AND A TRUCK came into play and helped me develop and embrace their proven processes that we still use to this day. This is a challenging industry, but one that is straightforward in terms of strategy. Keeping it simple is always part of the ongoing discussing between our leadership team, and a guiding force when we consider change.”
Lally has experienced quite a bit since 2004 when he signed his franchise agreement, but credits the overall company culture of TWO MEN AND A TRUCK – specifically the company’s core values – as one of his favorite aspects of the time spent as a franchisee.
He’s always working to improve as a franchisee and to improve his location, and this starts with each of the individuals working at his locations.
“As far as performance for our franchise group, the people on our team define who we are and determine the results we achieve,” Lally said. “We are focused everyday on things like revenue, risk management, and reply card scores. It’s always a challenge to maintain cohesion that allows the teams to be the best they can be. In order to help us reach specific goals, we have to improve how we develop every member of our team.”
Success has continued to follow Lally as he’s opened his multiple locations across the states of Kentucky and Ohio, and it’s a testament to what is possible when franchising with TWO MEN AND A TRUCK. For someone who is interested, Lally would recommend it to the business person who is willing to work within the model that has been established.
“We have a dynamic franchise system that rewards teamwork and grit,” Lally said. “Our leadership continues to raise standards and expectations, which if we all have a voice in getting there, protects our position as an industry leader. I continue to watch hardworking, disciplined, and open-minded people join our system and take us to new heights, which is always a recipe for success.”
TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.