-Written by Erik Sargent
When Bryan Jones first hired into the TWO MEN AND A TRUCK® family as mover, it didn’t take very long for him to make an impression on those he worked for.
As a college student at Louisiana State University, Jones found himself looking to make some extra cash in between semesters during the summer. He had spent some time working construction, but wanted a different challenge, and stumbled across the TWO MEN AND A TRUCK Baton Rouge location. It was a relatively new location, and would be the springboard for Jones’ entire career.
“I was actually the first official driver at the TWO MEN AND A TRUCK Baton Rouge location,” Jones said. “I worked there as a mover and driver for two summers while in college, and after the second summer, I stayed on as the only manager while finishing up my last year of college. The rest is history.”
He spent a few more years in management at the Baton Rouge location and proved to everyone that he had what it took to be a leader with the brand. After just three years in the system, Jones officially purchased his first franchise location in 2014, and now owns two locations – one in Lafayette, the other in Lake Charles.
It’s been a quick journey, but Jones enjoys all that comes with being a TWO MEN AND A TRUCK franchisee.
“I would say my favorite aspect of the job is just being my own boss,” Jones said. “I always use the phrase ‘the buck stops with me’. If I feel something is right and it’s best for my locations, I’m able to go through with it.”
Like so many of the successful TWO MEN AND A TRUCK franchisees, Jones’ time on the frontline plays a major role in how he operates as a franchisee.
Having lived through the experiences movers and drivers face on a day-to-day basis, he has a stronger understanding of the operational side of the business, and is able to relate more with the frontline staff.
“Working for those summers as a mover and driver like I did, I think it helps me see the operational side of things in a different light,” Jones said. “I’m also able to see everything through the eyes of our movers and drivers, which is a huge benefit.”
There have been challenges as he’s transitioned into the role of franchisee, but the biggest thing that has changed from his days as an operations manager? Learning to relax.
“Honestly, I was doing a lot of the same things I do now when I was working as a manager at the Baton Rouge location a few years ago,” Jones said. “I think the biggest challenged that I faced switching to the franchisee role was just not stressing out about every minuscule problem, and learning how to handle things from the big picture point of view.”
Both of Jones’ locations have gotten off to strong starts since opened them, and like every franchise in the TWO MEN AND A TRUCK network, there are always tweaks and changes that can be made to push growth and development.
Jones pointed out he’s stressing improved customer communication as something both of his locations are working on in order to provide a better overall moving experience to their customers. He also plans to open a new satellite location in the future, and hopes that will push his locations to the million dollar sales mark.
Franchising has been a rewarding experience for Jones since 2014, and he would recommend it to anyone who likes being in control of their own schedule and setting the tone for a business.
“I say this a lot, but the ability to set your own personal schedule is one of the best things about owning a business,” Jones said. “As long as you are able to be there when needed and you hire the proper staff to run your office, things will work out. It even allows you to sneak away from the office every now and then and take a nice hunting trip – which is something that is very important to me.”
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