-Written by Erik Sargent
Throughout the history of TWO MEN AND A TRUCK, our company has always tried to welcome in and provide opportunities for the brave veterans of this country.
Many similarities with the TWO MEN AND A TRUCK working environment – from the structure to the comradery with the moving teams – translate well for veterans when they’re complete with their service, and we have veteran members in roles ranging across our entire company.
Nobody understands the similarities between military life and TWO MEN AND A TRUCK quite like Ed Razo, who after 17 years in the Marines, is now general manager for the TWO MEN AND A TRUCK corporate store in Pasadena, California.
“My military background was in logistics, in the Marines of course,” Razo said. “I did about 17 years in the logistics field which comprised of dispatching, freight movement, and personnel equipment – it encompasses just about every facet of the logistics industry.”
Razo credits TWO MEN AND A TRUCK Home Office Employee Development Manager Rocco Cironi playing a huge part in his recruitment, helping him find a position after his long career in the military.
He worked his way up to leading the Pasadena franchise location, and the transition from military life to TWO MEN AND A TRUCK was a natural fit.
“It’s a seamless transition,” Razo said. “You just have to be able to embrace the differences, both in terms of the languages spoken as well as the patience that’s required working with other people, which is something TWO MEN AND A TRUCK has allowed me to seamlessly embrace.”
Another major selling point for Razo is the operational side of TWO MEN AND A TRUCK.
“To be quite honest with you, they go hand-in-hand,” Razo said. “Dispatching here is no different – we have to make sure customers are being served. We put our best foot forward every single day here in what we do, from both a customer service standpoint and a safety standpoint.”
For Razo, his time in the military helped him develop both discipline and leadership skills that have paid off in a big way as he works to run his location in one of the busiest and hectic cities in the country. It’s no secret that operating any business in the state comes with its own unique set of challenges and regulations with the size and population, but Razo has tackled it head on.
“Throughout the years, the goal has always been profitability and strong customer service,” Razo said. “I want to do the best I possibly can with the highest level of customer service we can provide while being profitable. We are not a charity – we are here to make sure that we please and do the best for our customers while also being able to take care of our employees.
For veterans looking for a new career path, Razo would recommend TWO MEN AND A TRUCK as a destination because of one thing – the atmosphere.
“TWO MEN AND A TRUCK is a team environment, plain and simple,” Razo said. “I would highly recommend anyone who jumps on board is a team player, and the only way you’re going to be successful is not as an individual, but as a team.”
TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.