-Written Erik Sargent
Each franchisee in our network has their own, unique journey to how they ended up franchising with TWO MEN AND A TRUCK.
For Franchisee Jim Frederickson – who owns the Scottsdale, Ariz., location – his professional career featured multiple jobs, including construction, mining equipment sales, servicing parts, and general contracting.
Around the turn of the new century, Frederickson was working in a role that required him to commute frequently. One day he picked up a magazine for some light reading, and it turned out that would open a whole new window for him.
“I was commuting back and forth between Phoenix and Las Vegas as a project manager when I found a franchising magazine, where I was able to read and learn about TWO MEN AND A TRUCK,” Frederickson said. “One thing led to another, and next thing I know, I was signing my agreement. It seemed similar to the background I had with construction companies, but a lot more stationary.”
Frederickson was able to open his , and they completed their first move on September 15, 2001. He still remembers the initiation process of joining on as a franchisee back then, the previous TWO MEN AND A TRUCK Home Office location in Okemos, Mich., and some of the people who helped make it possible.
Seventeen years later, Frederickson has stuck to his roots in the warm Arizona sun, and he’s enjoyed the opportunity to be his own boss while running his long-standing location.
“I love being my own boss and being hands-on,” Frederickson said. “Having my own company in my hometown and providing a quality service to my network of friends, relatives, coworkers, classmates, and so on is just an awesome experience. I still say today that my mom is my biggest referral source!”
Although the business landscape and technology has changed drastically since the early 2000s, the overall model of the brand ultimately remains the same, and Frederickson is still finding the best ways to serve his customers in Arizona.
He noted there will always be challenges with what customers want, what employees want, and finding the best ways to get people where they need to go. But he credits the hardworking staff he has in place who help make the businesses run smoothly.
“Recruiting, retention, and training will always be a grind in this business,” Frederickson said. “Thankfully, our human resources manager does her absolute best to help us get more trucks in operations and to make sure we have quality employees standing in people’s driveways.”
As he approaches nearly two decades as a TWO MEN AND A TRUCK franchisee, Frederickson was able to reflect on the journey so far, and said he would recommend the opportunity to anyone interested for one main reason – company culture.
The company culture and core values of TWO MEN AND A TRUCK were major selling point to him 17 years ago when he began franchising, and now in this part of the journey, he’s working to make the culture for his employees just as enjoyable.
“We strive to provide a quality culture within our work environment,” Frederickson said. “We want everybody to have a good living standard. We also want to offer a quality service in our community and continue giving back to the community.”
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