-Written by Erik Sargent
When Mark Golden first started with TWO MEN AND A TRUCK, it was really simple – he was just looking for a way to make some money on the side.
After graduating from Jacksonville State University in Alabama and managing a few retail stores, he decided he wanted to pursue a different career. This decision ultimately led to him and his wife moving to Gainesville, Florida, where he enrolled back in school to learn more about Microsoft. A local moving company provided an opportunity for him to work while in school again, and would open the door to a whole new career down the road.
“I delivered furniture while I was in college, and decided to get back into it when I was in school again,” Golden said. “On my first day, we had an 18-hour moving day and I thought there was no way I was going back, but my pride wouldn’t let me quit. I ended up sticking with it and working my way up to general manager.”
Things were going well for Golden and his wife, but after some discussions between each other, Golden’s interest in actually purchasing a TWO MEN AND A TRUCK franchise location for himself grew. After some prayer and reflection with his wife, he put the wheels in motion to what would become a multi-unit franchising experience.
“We contacted TWO MEN AND A TRUCK’s Home Office team and inquired about purchasing a franchise location,” Golden said. “We narrowed it down between Gainesville and Lakeland in Florida, but another franchisee beat me to the punch on Lakeland, so we settled on Gainesville. That was really the start of it all.”
Now, Golden owns six different locations across the state of Florida and a couple more in Alabama, and has found immense success franchising with the TWO MEN AND A TRUCK brand.
However, it hasn’t always been easy. In fact, when he first signed on to purchase the Gainesville location, it was anything but easy due to factors out of his control.
“The timing was horrible because of the housing market crash,” Golden said. “The first couple of years, we didn’t know if we would make it or not. The phones were not ringing. I was getting ready to give up and one day I was the only one in the office when the phone rang and a customer wanted to book a move. She asked if I was Christian, to which I said, “yes.” She said she had seen our trucks before and that the Lord was telling her to call us.”
In that moment, things began to change for Golden, and it’s been a constant climb through the franchising ranks ever since. He recently purchased his sixth location in the state of Florida with co-franchisees Jeremy King, Stephen Mason, and Pete Ruffing in the city of Sarasota, and has no plans of slowing down with purchasing franchises.
“There are definitely a couple of locations out there that if they became available, I might have a hard time passing up,” Golden said.
As he continues this franchising journey, Golden mentioned that he’s always working to become more involved in the communities where he operates, and building upon what has made the locations so successful.
There’s much he enjoys about the world of franchising, but it’s the relationships he’s built with other people in the TWO MEN AND A TRUCK family and his employees that stands out the most.
“The relationships I’ve made while working have been awesome, from other franchisees to Home Office staff and employees,” Golden said. “I also really enjoy watching employees that started out as movers or CSRs grow with the company and advance their careers.”
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