With so many franchisees in our TWO MEN AND A TRUCK franchisee network, there are many stories on how their journey got started and how they heard about the brand.
They can range from someone looking for new business opportunities to families joining forces to open their own franchise, but each brings its own unique story to our proud history. For Franchisee Jim Frederickson, his story would fall in the category of “simple”.
Frederickson had a long professional career before joining the brand – stops that included working in construction, mining equipment sales, servicing parts, and general contracting – and he was well-versed in the world of business and labor. Around the start of the new century, Frederickson had found himself in a role that required a lot of traveling and on one of his stops, had some downtime and picked up a magazine that would end up changing his career path.
“I was commuting back and forth between Phoenix and Las Vegas as a project manager when I found a franchising magazine, where I was able to read and learn about TWO MEN AND A TRUCK,” Frederickson said. “One thing led to another, and next thing I know, I was signing my agreement. It seemed similar to the background I had with construction companies, but a lot more stationary.”
Frederickson opened his first location on September 15, 2001, and has been with TWO MEN AND A TRUCK ever since, and he owns two locations in the Scottsdale, Arizona area.
It’s been 19 years since that franchise opened, and he still remembers the whole process of getting started – and how much things have changed – but he still enjoys everything about the franchising experience with TWO MEN AND A TRUCK.
“I love being my own boss and being hands-on,” Frederickson said. “Having my own company in my hometown and providing a quality service to my network of friends, relatives, coworkers, classmates, and so on is just an awesome experience. I still say today that my mom is my biggest referral source!”
Although the business landscape and technology has changed drastically since the early 2000s, the overall model of the brand ultimately remains the same, and Frederickson is still finding the best ways to serve his customers in Arizona.
He noted there will always be challenges with what customers want, what employees want, and finding the best ways to get people where they need to go. But he credits the hardworking staff he has in place who help make the businesses run smoothly.
“Recruiting, retention, and training will always be a grind in this business,” Frederickson said. “Thankfully, our human resources manager does her absolute best to help us get more trucks in operations and to make sure we have quality employees standing in people’s driveways.”
Throughout the journey of franchising for Frederickson, the same thing that sold him on TWO MEN AND A TRUCK nearly two decades ago is the same thing he would reference when recommending franchising to someone new – the company culture.
Between the core values and how the brand carried itself, Frederickson was sold right away, and he’s made it a point to keep this culture prominent at his own franchises all these years later.
“We strive to provide a quality culture within our work environment,” Frederickson said. “We want everybody to have a good living standard. We also want to offer a quality service in our community and continue giving back to the community.”
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