Our brand’s success isn’t much without the success and growth of our franchisees and the locations they run. This is why it’s so important to us as the franchisor to provide ongoing support and communication – especially during difficult times.
Perhaps nothing has qualified more as “difficult” in recent memory like when the pandemic hit and it required us to develop a quick strategy and communication plan to ensure our franchisees were up to date on everything happening not only with our business, but the rest of the business world. From adapting and tweaking services to fit safety needs to the introduction of new service options for customers, franchisees needed to get updates in real time to keep their businesses running smoothly and safely.
Daily email updates and videos from our TWO MEN AND A TRUCK executive team to the franchises became the norm, and we ramped up our support efforts to ensure an open line of communication was available for franchisees once moving was deemed an essential business.
We spoke to a few franchisees about the support they received during the pandemic – see what they had to say about how TWO MEN AND A TRUCK supports franchisees!
Pedro Gallegos – Franchisee – San Diego, California
Holly Stewart – Multi-unit Franchisee – Georgia
TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.