Our brand’s success isn’t much without the success and growth of our franchisees and the locations they run. This is why it’s so important to us as the franchisor to provide ongoing support and communication – especially during difficult times.

Perhaps nothing has qualified more as “difficult” in recent memory like when the pandemic hit  and it required us to develop a quick strategy and communication plan to ensure our franchisees were up to date on everything happening not only with our business, but the rest of the business world. From adapting and tweaking services to fit safety needs to the introduction of new service options for customers, franchisees needed to get updates in real time to keep their businesses running smoothly and safely.