Kicking off the year with TWO MEN AND A TRUCK® franchisee resolutions

-Written by Erik Sargent

TWO MEN AND A TRUCK

2017 is officially in full swing, and a new year means new resolutions for everyone. It’s important to set goals for yourself and have a vision for what you’d like to achieve in the coming year! Creating this image will provide a clear path for you and your team on what your goals are and how you’re going to get there.

For TWO MEN AND A TRUCK®, we regularly set goals along with tactics on how to achieve those, while measuring how we’re progressing throughout the year. With more than 380 locations, we are able to cast a broad net and impact a large number of people from coast to coast, and even internationally.

We asked a few of our franchisees across the country to share their resolutions for the New Year, focusing on what they want to see from their individual franchise in 2017.

Mark Snyir – Sacramento, CA

Motivation for 2017:mark-snyir

  • “To work toward providing employees of our company a comfortable living style, ensuring our customers have a pleasant moving experience, and achieving all goals set by us and Home Office.”

How are you looking to improve?

  • “We want to increase customer service and maintain the customer’s overall positive experience with our company. Seeing the newly hired management staff grow in 2017 will ultimately help with the long-term success of our location. We are opening our fourth location within the Greater Sacramento area, and that will enable us to serve customers who are currently too far away for us to provide services.”

What are you looking forward to as a franchise?

  • “Working together to add trucks and employees, and increasing overall customer satisfaction.”

Kate Windemuller – Winston Salem, NC/Mooresville, NC/Greensboro, NC

Motivation for 2017?kate-windemuller

  • “To continue to Move People Forward, both with customers and employees, and also our communities. We are happy to have been able to promote several employees recently, and hope to continue to develop their skill sets and advance others as well. The better the year we have in 2017, the more we can give back to the communities.

What are you looking forward to for 2017?

Nathan Bocock – Tallahassee, FL/Chesterfield, VA/Richmond, VA

Business Goals for 2017?nathan-bocock

  • “I am in business to run a great business. This means that I want to provide the absolute best service to our customers. I want to provide the best opportunities for every employee that works with us.”

What are you looking forward to as a franchise?

  • “I look forward to seeing the results of our hard work as we focus on the three things I mentioned above.”

Ryan Knowles – Pasco, FL/Tampa, FL/Ocala, FL/Pearland, TX

What is your motivation for the 2017 year?0026_knowles_ryan

  • “My main motivation for 2017 is to put together my best roster of movers and drivers by February for early March so that our staffing is 100 percent adequate by the time summer approaches. You can call me the Joe Maddon of TWO MEN AND A TRUCK® in 2017.”

What are your business goals?

  • “I’m to have all four of our franchises be in the top 10 for AIE (internal list of system’s best franchises ranked by points system). I also want to earn a 98.7 percent reply card referral rate.”

How are you looking to improve as a franchise in the New Year?

  • “Staffing, staffing, staffing. We want to be prepared so that we can run at 100 percent maximization.”

What are you looking forward to as a franchise?

These are just four of the many outstanding people we have running TWO MEN AND A TRUCK® franchises across the country, and if everyone has the determination and drive they have going into this year, 2017 will be another major success for the company.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

What to Consider When Pursuing Franchising Opportunities

-Written by Erik Sargent

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Ever had an interest in owning a business? Want a chance at lucrative growth opportunities while getting a chance to make an impact on peoples’ lives? Look no further than franchising, an opportunity that gives you the platform to do all of that and more.

According to the International Franchise Association, franchising businesses will grow at a rate that exceeds non-franchise businesses for the sixth straight year. Franchising is not a fad, and the success has been proven over and over again with various companies, and with TWO MEN AND A TRUCK®.

Here are some ideas to consider before joining a franchise system.

Is the business sustainable?

The world is continuously changing, whether it’s technology, or in business. It’s important to reflect on yourself and if you have what it takes to keep up with the constantly changing market, trends, and technological involvements associated with running a franchise in this day and age.

Do you have the right team in place?

You might have the mindset and the ideology to run a business, but do the people you’re associating with carry that same mentality? Surrounding yourself with the right team is important, and it’s important to hire a group of people who are innovative and willing to work toward growth and diversified revenue streams.

Finding trends and opportunities

It’s important to assess the trends involved with the business you’re considering getting into. Taking the time to consult with people who have been successful in the field is important, and the ideas and information they can share with you can be crucial to your success moving forward.

Another area to focus on is identifying potential opportunities that a franchising system can bring to you. Make sure your business model supports your long-term ideas and plans, and make sure you know the answers to all of the questions you might have when getting into franchising.

Finding the right fit

Getting into a franchising business opportunity can seem like the right move, but if it’s not the right personal fit for you, it’s going to fail. Make sure you’re placing yourself in an environment where you can deal with the changes, react accordingly, and bounce back from adversity when things get rough.

Bringing passion to the job

Starting a franchise needs to fire you up every day – if you aren’t able to bring the energy necessary to run the business every day, it might not be for you. There’s a lot of time and energy put into running a business, and if you can’t find the passion in you to run it right, it will be tough to find happiness.

Franchising with TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK® prides itself on moving people forward each and every day, and we are adamant about giving back to the community and making a difference in people’s life.

Our core value list sets us apart from other franchising opportunities around the country, and the support we can provide from the top levels of the company to the bottom make franchising with us a great fit for any potential franchisee. Signing up as a franchisee with TWO MEN AND A TRUCK® will provide you with start up support, an onsite start-up team, business planning sessions, webpage development, recruitment support, vendor partners and contacts, and much more.

If a franchising opportunity with TWO MEN AND A TRUCK® interests you, be sure to visit franchise.twomenandatruck.com and see what we have to offer!

 

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Looking To The Future with TWO MEN AND A TRUCK® 2017 Goals

-Written by Erik Sargent

TWO MEN AND A TRUCK prepares for busiest move weekend!

Moving People Forward will always be the number one priority for us at TWO MEN AND A TRUCK®, but focusing on how to move the company forward is an important process that keeps us growing, and helps us move closer to our goals.

“As we start a new year, we have grown the reach and success of TWO MEN AND A jeff-wesleyTRUCK®,” said CEO Jeff Wesley. “With growth more than 16 percent on average, per year, over the last seven years, we feel well positioned for the future, and appreciate the customer support for our brand and the opportunities ahead.”

With a team exceeding 10,000 this summer that is continuously growing, new and innovative ideas being implemented daily, and a brand reputation that spreads internationally, it’s important to reflect on the success of the past, and focus on future goals for the company. These goals help keep everything on the right path, and allow us to enjoy even greater levels of success moving forward.

“We continue to invest in talent in areas, customer service and innovation to position ourselves with additional services people are looking to us for,” Wesley said. “We are so excited about full-scale entry into interstate moves with Value Flex, and the opportunities it provides our new customers to experience the high value services of TWO MEN AND A TRUCK®.”

Developing our franchise system

With more than 380 locations nationally and internationally, our company reach extends a great length, and 2017 is an opportunity to add more franchises and expand across the globe.

For our franchise development team, their 2017 expansion goals include:

-Signing 25 new franchises and five mini markets

-Expanding into the state of Montana, which increases our reach to 42 U.S. states as well as additional expansion into Wyoming, West Virginia, Rhode Island, and Vermont.

“We continue to work and expand our footprint with qualified partners that are focused on customer service, while bringing on additional areas in order to serve even more customers,” said Compliance Director Pamela Batten. “With the additional services of Value Flex and Portable Storage, more coverage of the U.S. as a brand will allow us to go to the next level.”

Value Flex

Although TWO MEN AND A TRUCK® has always offered an expedited, long-distance moving service, the missing piece and new addition for 2017 will be our value and flexibility service – officially called Value Flex – which offers a reduced price on long-distance moves for customers with a little more flexibility on their move dates.

Value Flex will utilize the service of dedicated long-haul carriers to transport containers to another TWO MEN AND A TRUCK® location near the customer’s final destination. From there, that local team will make the delivery to the new location.

“As the Value Flex service continues to grow across the country, it will truly change the perception of the brand when it comes to long-distance moving,” said Moving Services Director Lindsey Schaibly. “We will still offer our expedited services for customers who want that service, but now we will also have the ability to help customers who cannot select the expedited service and are flexible in their move dates.”

Using a TWO MEN AND A TRUCK® location on both ends of the move makes for an excellent customer experience, and the team behind Value Flex is very pleased with the service so far.

“We look forward to automating the estimating and scheduling process in 2017 to continue improving the program,” said Schaibly.

Customer Relationship Center

The development and growth of the Customer Relationship Center at TWO MEN AND A TRUCK® has been a valuable service to the brand, and continued additions and goals will improve the overall customer experience in 2017.

The Customer Relationship Center is an extension of TWO MEN AND A TRUCK®’s sales team, allowing us to ensure all customers are responded to quickly, and after normal business hours.

For the Customer Relationship Center, a few main points of focus in 2017 include:

-Implementing various channels of communication to reach customers in the manner they would like, and at the time they would like, by incorporating virtual chat and online estimating

-Improving and standardizing sales processes to allow customers to receive the same level of sales support, regardless of where they call from

“We are very excited about the new sales initiatives coming in 2017 from both CRC and the system,” said Director of Sales Ashley Skaggs. “Over the next year, we will partner on various areas to help the customers, and to make sure they choose TWO MEN AND A TRUCK®. Whether it is from sales support, sales training, CRC, or new technology, sales will be a large focus for 2017.”

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

 

TWO MEN AND A TRUCK® Wishes Everyone a Merry Christmas and Happy New Year

-Written by Erik Sargent

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TWO MEN AND A TRUCK® wants to thank all of our customers for their outstanding loyalty to us, and we would like to wish you a Merry Christmas and a Happy New Year!

We feel extremely blessed this year, and with our 96% referral rate, more than 380 locations, six million moves completed, and a never-ending commitment to our communities – it’s the wonderful customers that make it possible to celebrate our many milestones.

If you’ve moved with us recently, we hope you’re all settled in and satisfied with your experience. If you’re looking to move in 2017, check out what we have to offer, especially our new, budget-friendly long-distance service, Value Flex!

We wish you all the best during the holiday season from the “Movers Who Care®”!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

TWO MEN AND A TRUCK® 2016 Year In Review

-Written by Erik Sargent

2016 is nearly in the books, and it was another outstanding year for the TWO MEN AND A TRUCK® brand. We continued serving our loyal customers with top-notch moving services while continuing our growth as a franchise system, giving back to the community, staying focused on our core values, and most importantly – Moving People Forward!

The year was filled with endless highlights, from the top to bottom, and TWO MEN AND A TRUCK® once again showed the attributes that make it such a recognizable and successful company.

“2016 – like all years – had moments of great success that we can reflect upon as a systemjeff-wesley with pride,” said CEO Jeff Wesley. “I am excited and thankful for the TWO MEN AND A TRUCK® system and its impact on customers which has allowed us to Move People Forward with more than 6 million moves and 82 months of consecutive growth. Together, we continue to innovate and align for more growth. The system and the team of people in it, continue to do the heavy lifting daily to build upon the opportunities and the vision ahead.”

Here’s a look back at some of the top moments from 2016.

TWO MEN AND A TRUCK® transports COPA American Centenario soccer team equipment

For the first time in 100 years, the COPA America Centenario soccer tournament – which features 16 national soccer teams across North America, Central America, and South America – was held in the United States. It was a nationwide event, and TWO MEN AND A TRUCK® was recruited to help make the event possible.lookback4

Selected by the logistics company Vasta and Associates, TWO MEN AND A TRUCK® helped transport team equipment from airports to the game locations. Ten locations from California, Florida, Texas, and Washington were chosen to help with this massive move, and DOT and Fleet Safety Specialist Mark List from Home Office was chosen to coordinate the event.

These were not ordinary moves for the TWO MEN AND A TRUCK® teams who worked this job, and it gave them a chance to experience a new kind of moving, while also interacting and meeting with international soccer stars behind the scenes.

Job Creation

The TWO MEN AND A TRUCK® team continues to grow each and every year, and more and more people are joining on to move people forward. In 2016, the company hit 10,000 team members across all levels, a major milestone as we continue our growth.

This ties in closely with our Career Move Month campaign, which is held every March to help find new talent to fill multiple positions around the company, including managers, marketing and sales coordinators, movers, drivers, and customer service representatives.

With over 380 locations across the country, Career Move Month helps introduce many of the opportunities that TWO MEN AND A TRUCK® has to offer.

6 Millionth Move

With more than 30 years of moving experience and over 380 domestic and international locations supported by 2,700 trucks and 7,000 employees, TWO MEN AND A TRUCK® has established itself as one of the nation’s most recognized movers.

The company continues to grow with each passing day, and over the summer, reached yet another major milestone when the company celebrated its 6 millionth move at the Torrance, Calif., location.

Reaching the milestone move shows how far the company has come with investing and expanding on both the East and West coasts, and shows that the biggest moments are yet to come as the company continues to reach for higher goals.

Movers for Moms®

At TWO MEN AND A TRUCK®, giving back to community is something we focus on each and every day, helping others in need, any way we can. One of our biggest campaigns is Movers For Moms®, which aims to help mothers in need by providing them with essential care items each spring.lookback2

It’s a program that each TWO MEN AND A TRUCK® franchise runs across the country, and last year, we saw great success. One of the standout franchises was TWO MEN AND A TRUCK® Las Vegas, who in their eighth year of participating, reached their highest collection year-to-date, delivering more than 7,100 donated items to Safe Nest Shelter.

“We set a goal of 5,000 items, and definitely exceeded that,” said Marketing Manager Jessica Quandt. “We had a lot of great partners this year who really went above and beyond and got involved. It was exciting to see our community come together, and enjoy the Movers for Moms® campaign as much as we do. Making Mother’s Day special for the lookback3women and families at Safe Nest was such a great feeling!”

Another franchise that stood out was TWO MEN AND A TRUCK® Nashville, who exceeded their initial goal of collecting 2,000 items and resulted in nearly 3,800 donations for moms and their families.

“We really love Movers for Moms® here, because parenting alone is difficult,” said Marketing Director Jenni Hargrove. “The moms at Safe Haven Family Shelter also have to deal with a natural disaster, or home foreclosure, or escaping domestic violence or some other huge life-changing event on top of making sure their kids stay healthy and happy. It’s great to be able to make that job a little easier on them by collecting the supplies they need to get back on their feet.”

MVPs from the 2016 Annual Meeting

TWO MEN AND A TRUCK® is loaded with outstanding employees, from people working at the home office, to the team members out in the field, spread out around the country at nearly 400 franchise locations. Each year, Home Office seeks nominations from the franchises for Frontline MVP awards to be presented at Annual Meeting.

The awards are presented to those who display all of the characteristics that TWO MEN AND A TRUCK® lives by – great customer service, moving people forward, and demonstrating the company Core Values daily. One of the Frontline MVP award winners was Jarrid Watts, who at the time, was the marketing coordinator for the Flint and Waterford franchise locations.lookback1

“Winning MVP in 2016 was such a great honor, one that I will always cherish,” Watts said. “To me, being MVP goes beyond doing ‘your job’, and beyond the line of complacency. Being an MVP is for those that go beyond the call of duty, and go the extra mile to exceed customer service expectations, not because of the value placed on such actions or the attention they might receive, but because that is who they are as a person.”

The second Frontline MVP winner was Charles Gutierrez of the Fayetteville, N.C., franchise. After starting off as a mover in 2009, Gutierrez worked his way through the system, and now is a trainer at the franchise.

Gutierrez showed all of the qualities that make TWO MEN AND A TRUCK® employees so great, and his commitment to the company was a big factor of why he was nominated.

“This award shows that hard work does pay off, and I couldn’t be more proud of myself,” said Gutierrez back in March. “I’m dedicated to my job, and perfecting my craft. It is extremely humbling and exciting to know that I was one of two Frontline MVP Award winners. I will never forget this moment.”

 

With so many great memories in 2016, seeing our employees advance, moving our customers forward, and supporting our local communities, we can’t wait to see what 2017 has in store!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services, subscribe to our blog and like us on Facebook.

Tis’ the season to give back and give thanks

Written by Erik Sargent

Here at TWO MEN AND A TRUCK®, giving back to the community is something we take seriously, and is practiced intently from top to bottom, company-wide each and every day. The Core Values are a way of life, and we are always looking for ways to help out and keep moving people forward.

Often times it’s with our moving services, but each franchise around the country makes it a point to do charitable work in their communities, striving to make a difference and impact on the lives of those around them.

One great example is the annual Movers for Moms® program that runs each spring and culminates on Mother’s Day. Each franchise location in the country collects essential care items for local mothers in need, and delivers them to domestic abuse and homeless shelters so the moms feel extra special on a day that might otherwise have been forgotten. This year, we were proud to have collected more than 280,000 items!

Additionally, the TWO MEN AND A TRUCK® system donates 10 cents of every move to the American Cancer Society and has given more than $520,000 to the cause.

This fall, TWO MEN AND A TRUCK® was involved in numerous charitable organizations and events, and below are some of the standout moments.

Baton Rouge Flood Assistance

TWO MEN AND A TRUCK Baton Rouge Flood Relief

On August 12, disaster hit in the state of Louisiana. A broken levee caused a massive flood that took the lives of 11 people and destroyed thousands of homes.

On August 19, the TWO MEN AND A TRUCK® Panama City team sprang into action and collected donations for the flood victims in Baton Rouge. Movers, managers, and staff members, along with Franchisee Sean Wise, helped the community load a truck with items the Baton Rouge community were in need of most. Working with local radio, TV stations, newspapers, and businesses, they were able to collect 15,000 pounds of donations in one day.

With three truckloads of supplies, they were on their way to help distribute the items across the affected areas.

“With us being a small community and having a former manager who now owns and operates the franchise in Baton Rouge, we felt it was imperative to give back to that community, donate the truck, and volunteer the guys,” Wise said. “It’s part of our company core values, and it’s who we are as a franchise.”

Movers for Military in Pasadena

TWO MEN AND A TRUCK Movers for Military

Supporting the men and women who have sacrificed and served our country is crucial, and each fall, these thanks are heard around the country. Being homeless or living is crisis is not something we picture with these heroes, but unfortunately, it is a very common occurrence.

The homeless rate for veterans is between 131,000 and 200,000 nationally, according to the National Coalition for Homeless Veterans. To help out these vets and show our thanks, TWO MEN AND A TRUCK® Pasadena recently wrapped up their Movers for Military drive to help show support and appreciation for those who have served.

Partnering with YMCA, Embassy Suites of Arcadia, and the Wonder Dog Ranch of Monrovia, they were able to collect essential and comfort items – more than 1,825 donations in all – and deliver them to New Directions for Veterans. New Directions for Veterans was founded to empower men and women who served in the military, and their families, to lead productive and fulfilling lives.

“I love being part of a company that has such a heart for charity and giving back! This time of year, it’s important to be reminded of everything you are thankful for, and how you can impact those who are less fortunate around you,” said Stefanie Shook, TWO MEN AND A TRUCK® Pasadena marketing manager. “By just a simple donation of some basic necessity items, we were able to make a huge difference in these homeless veterans’ lives!”

Sleeping Out In Detroit and Long Island

All across the country, youth homelessness is an issue, and with the winter cold months coming up, it’s important to help raise awareness and money to help end this tragic occurrence.

Partnering with Covenant House, several TWO MEN AND A TRUCK® franchises around the system, including Wayne County and New York City, participated in the Covenant House Executive Sleep Out event, which is held to raise awareness for youth homelessness. Executives sleep in boxes in the cities at night, listen to the stories of kids in need, and hold a candlelight vigil. All while raising money for the organization that supports homeless youth.

In Detroit, TWO MEN AND A TRUCK® Wayne County General Manager Ashley Allen helped organize the company’s involvement.

“We donated all the boxes to shelter the sleepers for the night and also donated a truck for three days to assist with storing all items and gear for the event,” said Allen.

This was the third year Wayne County has been involved in the Sleep Out event, and they have raised more than $350,000 through their work. Numerous youth were invited to come speak, pray, and give thanks at the event.

In New York City, General Manager Gerald Jones organized his location’s involvement, and they too, donated boxes and a truck to the event hosted in Long Island. Jones and Operations Manager Tim Dumpson, slept out at the event along with various other executives, and even New York Yankees General Manager Brian Cashman.

There are many, many more great examples of franchises donating their time, resources, and manpower to their communities. Stay tuned for additional stories highlighting their positive work!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services, subscribe to our blog and like us on Facebook.