Congratulations to the second Mary Ellen’s Moving People Forward® scholarship program winner: Jason Washburn

Written by Hannah Conlin

Jason Washburn receives Mary Ellen's Moving People Forward Scholarship

The TWO MEN AND A TRUCK® system is Moving People Forward® once again. On Tuesday, Sept. 27, 2016, Founder Mary Ellen Sheets, accompanied by President Randy Shacka, ventured to Boston, Mass., to present a $50,000 check to the winner of the second Mary Ellen’s Moving People Forward® scholarship program: Jason Washburn.

In the summer of 2015, TWO MEN AND A TRUCK® welcomed five managers from across the system into the brand’s second program. The scholarship is designed to provide current managers with the opportunity to own their own franchise in partnership with their existing franchisee. After more than a year of extensive training in sales, human resources, customer service, and fiscal responsibility, the program saw two final candidates in the running. Concluding a comprehensive, rigorous interview with the TWO MEN AND A TRUCK® executive team in which participants must present their business plan and undergo a challenging question and answer session regarding their leader and ownership capabilities, a winner was determined.

Washburn of the Boston, Mass., location will now be resigning his role as multi-unit general manager to hold the title of a TWO MEN AND A TRUCK® franchisee. He has been a part of the TWO MEN AND A TRUCK® family since February of 2011, and after learning about the opportunity to own his own TWO MEN AND A TRUCK® location he jumped at the chance to be a part of the scholarship program.

As the winner of the program, Washburn is awarded $50,000 that will go toward opening his own franchise. By March 2017, he will be expanding the brand into Orange, N.J. As outlined in the program’s agreements, Washburn will maintain ownership of the location with multi-unit Franchisee Jason Judson, multi-unit Franchisee John Judson, multi-unit Franchisee Joel Trost, and multi-unit Franchisee Brian Stern.

“Since Jason took the position as the general manager for our Boston locations, I have seen tremendous growth,” said Stern. “The majority of this growth came shortly after he joined the scholarship program. Once the program began, Jason took his abilities to a whole new level. Since joining, he has a sense of confidence and ownership unlike any I’ve seen from him before. He attacks everything with a desire to be the best and break barriers. Having new franchisees like Jason representing our brand shows just how bright our future is. I couldn’t even begin to tell you how proud I am to see where he is today. He is “old school” and I like that. Jason has worked hard to get to where he is today. He has a motor unlike most, and that’s what separates him from the rest.”

Jason Washburn celebrates with team after receiving Mary Ellen's Moving People Forward Scholarship

Throughout the entire year and half that Washburn was part of the scholarship program, his franchisees truly supported and embodied every opportunity that the project held. They worked with Washburn, guided him throughout this journey, and could not be more excited to step into this next chapter with their new franchise partner.

“We are so blessed to have a scholarship program like this within our system,” said TWO MEN AND A TRUCK® Human Resources Director Sara Bennett. “Not only does it allow managers to work closely with Home Office staff and their franchise owners, but it provides them with an abundance of opportunities. People can truly excel their careers within TWO MEN AND A TRUCK®, they have the tools and resources to get them to that next level, and this program is just one of many that this system offers.”

Needless to say, the second Mary Ellen’s Moving People Forward® scholarship program was just as much of a success as the inaugural rollout which was awarded to Randi Bloodworth, franchisee of the Pearland, Texas, location. General Manager Dan Pettit of the Grand Rapids South, Mich., location, was the remaining participant alongside Washburn. And, although Pettit was not named the winner, he was awarded $10,000 to go toward opening his own franchise. With his hard work and dedication, we know he will continue to be a successful leader for our system.

“The talent that we see from the scholarship program participants is immeasurable,” said Chief Executive Officer Jeff Wesley. “For more than a year we get to see managers from different locations throw themselves into learning every facet of the franchise business model, while building their TWO MEN AND A TRUCK® knowledge base. We could not have asked for better candidates than Jason and Dan. The two worked so hard throughout the duration of the program, utilizing the support of their franchisees as mentors each step of the way. These heavy lifters are committed, not just to excelling in their own TWO MEN AND A TRUCK® careers, but are dedicated to the expansion efforts of this entire system. We are so proud of Jason and what he will do for this brand in the New Jersey market, and we are so excited to see where TWO MEN AND A TRUCK® will take Dan. I cannot wait to see what the future holds for these TWO MEN AND A TRUCK® leaders.”

Congratulations, Jason, TWO MEN AND A TRUCK®‘s newest franchisee! The entire system is so proud of you and we cannot wait to see your success as you grow the brand throughout New Jersey.

Be sure to check out the live stream video on the TWO MEN AND A TRUCK® corporate Facebook page to see Sheets present Jason with his $50,000 check to go towards the opening of his brand new location!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

Our six millionth move: Celebrating our commitment to never stop moving forward 

Written by Katie Peterson

6 millionth move- group photo- thumbs up

We did it! TWO MEN AND A TRUCK® has completed six million moves as a system! June 2016 went down in the books as a record-breaking month for us, with total system sales for the month just over $51 million, an increase of more than $4.4 million compared to 2015. This was also the first time the system has seen over $50 million in sales in one month. The record-breaking month of June helped surge us forward toward reaching our six millionth move milestone, and July marked the 80th month of consecutive growth. The Torrance, Calif., franchise had the exciting privilege of moving our six millionth customer, and the team did a fantastic job.

Preparations for the move began as soon as the total system moves climbed close to the six-million mark. Torrance Franchisee Chantal Rose and marketer Michael Nomicos were up to the challenge and began communicating with the press in addition to putting a gift basket together to present the customer.

The lucky customers were Susan Borrow and her son, Blake, a Loyola law student moving out to El Segundo, Calif., in order to be closer to the beach. Blake had a fairly small truckload of items to move, and the TWO MEN AND A TRUCK® movers made quick work of the process. It wasn’t until they completed the un-load in El Segundo that Susan and Blake realized they weren’t part of a routine TWO MEN AND A TRUCK® move. Chantal and her team showed up in the driveway along with mascot, Truckie, a bunch of cameras, and upbeat background music. Chantal presented the customers with a basket of goodies and dubbed Susan and Blake “The Six Millionth Move”, with Sigler Companies taking care of the cost of their move and gift basket.

6 millionth move - Borrow family

“We were a little nervous about hosting in the beginning, but everyone was very excited and we were fortunate to have great customers who were thankful to be a part of the milestone. The entire team was so excited to be part of it, down to the movers wanting to be sure they were doing everything they needed to do,” said Chantal. “Although our brand is the most successful franchised moving company in the world, we are new to the California area and it was a blessing to celebrate with the community during this event.”

The six millionth move is an enormous accomplishment for TWO MEN AND A TRUCK® as a brand, but we never stop looking forward and finding ways to continue our growth. TWO MEN AND A TRUCK® President Randy Shacka is humbled by this milestone, yet continues to focus on our mission to Move People Forward®.

“Achieving the six millionth move is a tremendous accomplishment for our brand and a testament to our amazing customers and caring staff representing and building TWO MEN AND A TRUCK® each day,” said Randy.  “I am thankful to be part of an organization that celebrates these milestones yet also believes in going after our seven millionth move.  Our vision states, ‘another performance record broken within our system means the bar is set just a little higher.’ We remain humble and hungry to keep building a brand that serves our customers and communities.”

Celebrating the six millionth move as a system is a testament to the hard work and commitment our system has to living out our core values each and every day. We will continue innovating and pushing the envelope in order to stay at the top of the moving industry. Stay tuned though, soon we’ll be celebrating our next million!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

From law school to launching a multi-unit operation: Nathan Berns and Matt Rose 

Written by Katie Peterson

Matt and Nathan blog pic

In the TWO MEN AND A TRUCK® franchising system we’ve seen our fair share of success stories. Franchising with us is an opportunity for so many individuals to further their careers and create growth in their lives and the lives of people around them. That’s exactly what Nathan Berns and Matt Rose have accomplished in their short time being TWO MEN AND A TRUCK® multi-unit franchisees.

Matt and Nathan’s story started back in law school at the University of Iowa, College of Law, when they sat next to each other in the same property law class. After getting to know one another they quickly realized they had a lot in common. Both Matt and Nathan grew up in small towns in the Midwest, had farming backgrounds, and best of all, found themselves with more of a passion for business than law. Soon after their initial meeting, the two became roommates and ended up meeting their future wives around the same time, making the two inseparable.

“I think Nathan and I would have been good friends no matter what, but the fact that our wives are good friends and our kids are good friends really makes us more like family,” says Matt.

The decision to become franchisees together began with Nathan convincing Matt that owning a TWO MEN AND A TRUCK® franchise was a good investment.

“After he was persuaded, we spent a considerable amount of time investigating the best territories. We searched all over the country since Matt was willing to relocate anywhere. Eventually we decided on the east coast because Matt’s wife had contacts in the area,” recalls Nathan.

Matt remembers making the decision based on the business opportunity as well as the opportunity it presented for his family.

“We decided that Maryland offered a promising business opportunity and it was a great place for my family and I to put down roots. Maryland feels like home and I am enjoying watching our vision come together,” said Matt.

When the pair opened their first franchise together in Maryland November of 2014, it was a one office, five-truck operation. In less than two years, they have expanded to four franchises and 21 trucks. The Maryland franchises have experienced rapid growth while maintaining their 96% customer satisfaction rating; this is in addition to Berns’ Cedar Rapids location growing 300% since being purchased in 2012.

Matt and Nathan remain humble and can’t take all the credit for the executive success. In March 2016, Matt’s wife, Bekah, was added to the franchise agreement. Bekah, who also graduated from the University of Iowa, College of Law in 2010 where she and Matt met, is now a franchisee for all five of the Maryland franchises. With the central role Bekah has played in the business, Matt describes the addition as absolutely necessary to formally recognize her role in the business since its launch.

“Initially, the plan was for Bekah to help the business get off the ground by helping out where necessary, but that quickly changed as the business grew so rapidly. Bekah has been an integral part of our operation from the beginning and has always been a part of any business decisions we have made,” said Matt.

As Nathan and Matt reflect, they are happy to offer their advice regarding what has contributed to their success as franchisees and as business owners in general.

“Successful organizations understand people make mistakes. We know our people can’t truly maximize their potential if they are burdened by potential mistake retribution. Most people value positive encouragement above financial reward,” said Nathan. “Praise your employees, especially during the tough times. If you think hard enough, you can find something positive to say about most situations.”

Matt agrees that there are many strategies towards business success, most of which start on the ground with their employee satisfaction and work ethic.

“When employees see their peers advancing and excelling, it drives most of our employees to improve every day. Our managers are able to better motivate and relate to their employees since the managers were in those same spots not long ago. Additionally, we make a deliberate effort to understand our employees’ situations and be compassionate,” said Matt. “We want to ensure all of our employees feel valued and respected, by taking time to get to know them and learn about their aspirations. With a job this demanding, it is very easy to focus only on areas that need improvement, overlooking all of the positive achievements happening around you. Make it a priority to celebrate the small victories, for yourself, and your team.”

With Matt, Nathan, and Bekah in the front seat, the Maryland franchises have seen enormous growth and success in a short amount of time. Their dedication is exemplary of what franchisees are able to achieve in the TWO MEN AND A TRUCK® franchise system with hard work and a passion for the brand. We look forward to seeing the growth and success that is sure to come to Maryland in the future. Congratulations, Matt and Nathan, on being our featured franchisees!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

Thriving U.S. housing markets and their impact on the moving industry

Written by Charles Staky

As the temperature rises in the spring and summer months so does the demand for moving services. It is no secret that summer is the busiest season in the moving business and while the market as a whole is in an upswing, some housing markets seem to be hotter than others.

The bulk of U.S. citizens tend to lean toward metropolitan areas for their moving destinations making states with medium to large cities that are growing and modern popular destinations across the county. A few regions that fit this description stand out more than others though, and that is something franchises should keep their eyes on. Florida, North Carolina, and Texas house seven of the top 10 fastest-growing cities in the country and eight of the top 10 cities for millennials. As a result these three states draw a much higher volume of people to them leading franchises serving these areas to take advantage.

All three states offer several advantages other than just their warm weather, one of which is affordable housing options. Due to rebounding prices from the 2008 housing crash, buyers in these states can get very good deals for their money. This, however, doesn’t seem to be the most important factor in mover’s decisions as most of the popular growing cities have median home prices of $250,000 and above, coincidentally placing these home buyers in the TWO MEN AND A TRUCK® target market. Both citizens of Florida and Texas do not pay an income tax adding another incentive to the mix, which may also explain why many professionals and their families find these states attractive. Overwhelmingly though, healthy job markets with continued job growth seem to be the strongest draw to each of these areas.

Florida is a surprising front runner for housing markets seeing as it was one of the hardest TWO MEN AND A TRUCK Senior Movinghit states in the 2008 housing recession. But as the market recovers, retiring baby-boomers are flocking to Florida and they require key essentials including housing, healthcare, and daily retail goods. The increase in demand for those items is causing a need for more jobs, and as more retirees move south, the job market continues to grow which further strengthens the economy. The state of Florida is seeing this boost as a whole with statewide growth among TWO MEN AND A TRUCK® Florida franchises up 16.84% in 2015, topping out at more than $40 million in revenue. The average retiree fits well into the target market for TWO MEN AND A TRUCK® as they would much rather use their disposable income to hire a moving service than move items themselves.

The Texas job market has taken a blow recently from falling oil prices worldwide, however the state’s housing market has somehow continued to grow. This growth can be seen with newer franchises in Texas, such as our three-year-old Austin Northeast location which is growing at 31.79% in 2016.  If they stay on pace, their hard work would mean nearly $800,000 in revenue. A possible reason for this is that northern Texas is extremely attractive to large companies including Apple, Facebook, and Google which all have roots in cities such as Austin and Dallas. These companies continue to grow drawing thousands of new jobs to the state every year. Affordable housing coupled with the well-paying IT, finance, and healthcare jobs provided by these large companies require a good education and have more TWO MEN AND A TRUCK® target customers moving to the lone-star state than the oil industry can turn away.

The third housing hot spot is North Carolina which highlights the booming city of Charlotte. The biggest reason for North Carolina growth is its emerging power as a center. The Charlotte franchise has grown consistently from 2010 to 2015 at a lofty 65.45%, no TWO MEN AND A TRUCKdoubt feeling the benefit of the growing job market around them.  In fact, Charlotte is the second largest banking center right behind New York’s Wall Street. Beyond finance you can find the same draws mentioned for Florida and Texas, with the healthcare and service industries feeling growth due to the state’s growing population of retirees that now call North Carolina home. Similarly, several fortune 500 companies have headquarters in North Carolina including Bank of America, Lowe’s, and Family Dollar who rank at the top of the list. Each of these industries require an educated work force and create new jobs often. That coupled with the decorated local educational institutions of Charlotte and surrounding cities make the state of North Carolina very appealing to relocating families in need of TWO MEN AND A TRUCK®’s help.

Trends in the moving industry change often, sometimes without warning, but even in years where they are trending down, there are more than enough opportunities in most markets for franchises to grow. TWO MEN AND A TRUCK® holds a strong presence in these states with 38 franchises in the state of Florida, 20 in Texas, and 11 in North Carolina. With plans to introduce 30 new franchises by the end of the year, it is an exciting time to be at TWO MEN AND A TRUCK®!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

Franchisee Feature: Tyler Whalen and Justin Tangeman

Tyler and Justin front of truck

Written by Katie Peterson

At TWO MEN AND A TRUCK®, we value members of our company who exemplify a strong work ethic and core values we were built on, and we love to celebrate them in any way we can. This is where Tyler Whalen and Justin Tangeman come in. The two began working as movers for the same franchise in Iowa during their first summers out of college. Both Justin and Tyler became movers under the assumption they would work for the summer and move on. After recognizing the opportunity in front of them, Tyler and Justin stayed much longer than a single summer, and are now co-franchisees of the Omaha, Neb., location.

Tyler and Justin met on the job when Justin, who had been working at TWO MEN AND A TRUCK® for about a year, interviewed Tyler for a driver position back in 2010.

“We actually didn’t hit it off right away. Tyler was just a pain in the butt employee for a while when he started, he complained about everything,” jokes Justin.

“It’s true. I just didn’t take the job very seriously upon hire. I figured it was just something to get me through the summer,” Tyler agreed.Tyler and Justin pointing to truck

Eventually, Tyler and Justin began seeing eye-to-eye and both their business and personal relationship has grown tremendously over the years. Now the two have teamed up to run the Omaha office that has since grown to be the successful franchise it is today.

Justin and Tyler have been franchisees in Omaha together for just over a year, and in this short amount of time, have executed more than 8,000 moves and in 2015, achieved the highest revenue the Omaha location has seen to date.

What did advancing yourselves in the system look like? What kind of positions did you hold before you became franchisees?

Tyler: I started out as a mover/driver for this small office and then moved into the office to be a kind-of CSR/manager. The office position was really a jack-of-all-trades because we were so small. I was in the CSR/manager position for about a year and was able to become a general manager after the location really took off and began to get a lot of business.

Justin: I was a mover/driver for a while and then I started doing some training, in-home estimates, and scheduling moves over the phone. My position required me to be a jack-of-all-trades doing everything I could for the franchise. After that I just kept taking on more responsibilities. I began on more managerial responsibilities, book keeping , marketing, and eventually moved to Tulsa, Okla., and was assistant operations manager for a large location there, and that’s where I first became a franchisee.

How do you like being a franchisee for TWO MEN AND A TRUCK®?

Justin: We love being franchisees. It’s so fun, every day is a challenge and something different. You get to do all the different tasks that come with it. Some days you have the hoods popped on the truck and you’re making sure it’s ready to run, and other days you’re sitting at the round table having a meeting and working on the business side of things.

What do you want to tell team members starting out as movers or drivers about the TWO MEN AND A TRUCK® franchise system?

Justin: Continuously work hard and strive to get to the next level, nothing is going to be given to you unless you work for it.

Tyler: The possibilities are really endless. It really just comes down to hard work. I remember from annual meeting listening to one of the original “two men” Jon Sorber say how important it is to always act like you are in the position above you. If you are a mover act like a driver, if you are a driver act like a trainer, if you’re a trainer act like you’re the manager, if you’re a manager act like the general manager, strive to take that next step and be proud of what you do and you are going to be rewarded for it. At TWO MEN AND A TRUCK® the biggest thing we are pushing right now is to build your bench. Building a solid team and creating a positive  culture with people who want to work hard and take initiative in what they do, there’s a future for them.

Which TWO MEN AND A TRUCK® core value most resonates with you?

Justin: Being my best and having fun. When you’re having fun at work it doesn’t seem like work at all, so we like to try and have fun while still working hard.

Tyler: A big one for me is giving back to the community. It is pretty cool to see  the difference we make with our trucks being able to move stuff. A big one we get into is doing bike drives and working with local businesses where we donate our men and trucks to be able to transport donated bikes. It’s just being able to do the little stuff like that where it takes such a small amount of time but makes such a big difference for the kids receiving the bikes and the people who need them transported. It’s pretty cool to see the impact we can have in our community.

Tyler and Justin know what it means to be part of the company who Moves People Forward®. We want to thank these franchisees for helping to make this brand the success it is and being an example of all you can achieve with TWO MEN AND A TRUCK®. Thank you, Tyler and Justin, for being our featured franchisees! You deserve it!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

People make the brand: Who’s franchising with TWO MEN AND A TRUCK®

Written by Jessy Howe

In 2015, the TWO MEN AND A TRUCK® system experienced a record-breaking year concluding with 72 months of record growth and more than $400 million in revenue. Through providing outstanding customer service resulting in a more than 95% referral rate, we’ve continued to grow and set ourselves apart from others in this space.

Over the next four years, the moving industry is predicted to grow and evolve substantially. We expect a similar upward trend and to continue evolving while keeping a keen eye on meeting the needs of our home and business customers. No matter the size or distance, we want to be the preferred mover with a professional team customers can count on for a stress-free, efficient moving experience. With a vision and a franchise system that is committed to Moving People Forward®, our customers can trust we will be here to meet their unique needs.

As we continue to expand, we rely heavily on our people to successfully move the brand forward as a system of one. In 2016, we will hire more than 9,000 employees in total and sign on 30 new locations. Having been named as one of Forbes 2016 Best Franchises to Buy, we are excited for this significant year ahead.

The infographic below illustrates our growth and breaks down who is franchising with TWO MEN AND A TRUCK®!

FD infographic

TWO MEN AND A TRUCK® is the first and largest franchised moving company. There are currently 349 U.S. locations and 35 internationally between Canada, Ireland, and the United Kingdom. We are proud to have 2,586 trucks and 6,545 system employees helping to complete two moves per minute on average! Each location is independently owned and operated.

For more information or to learn about opportunities in becoming a franchisee at TWO MEN AND A TRUCK®, visit franchise.twomenandatruck.com to begin moving your career forward!

Franchises prepare to complete 5,400 moves in single weekend

Written by Jessy Howe

TWO MEN AND A TRUCK prepares for busiest move weekend!

It’s the most wonderful time of the year – moving season! At TWO MEN AND A TRUCK® we are in the middle of moving season and beginning to prepare for the busiest moving weekend of the year.

With the momentum of a record-breaking 2015 continuing throughout Q1, we are anticipating this to be the most successful “busiest move weekend” yet. On June 25 – 26, the company is projected to complete more than 5,400 moves across the country, equating to about three moves per minute during business hours. In 2015, a total of 5,037 moves were completed during the busiest move weekend.

More than 330 franchises across the country are up for this challenge and are preparing early to accommodate the record number of customers being moved during the short time frame. With more than 5,400 moves taking place, franchises can expect to complete roughly 21 moves each.

For TWO MEN AND A TRUCK® Boise, nearly 40 moves are projected to take place, a significant increase from the 24 moves they completed last year. General Manager Chris Jones is preparing his team well in advance for this heavy increase in volume.

“We have increased our fleet of trucks, purchased extra packing and moving equipment, and have professionally trained additional employees to ensure everything runs smooth,” said Jones. “Our goal is to maintain our high quality and ensure our customers continue to get the full TWO MEN AND A TRUCK® experience on move day.”

Mississippi Multi-unit Franchisee Michael Sham has outfitted rentals needed in addition to his regular fleet to accommodate nearly 20 moves, six of which are long-distance moves.

“We have ordered additional equipment and supplies for this weekend to ensure that we have everything we need to handle every job,” said Sham. “We have brought on all summer help and trained them thoroughly so that every customer gets the proper TWO MEN AND A TRUCK® experience.”

In Charlotte, N.C., the franchise is arranging for up to 24 trucks to be booked for moves, compared to 20 trucks they had running in 2015.

“We will approach this weekend like we do every other one, with preparation and communication,” said Charlotte Marketing Coordinator Monika Markley. “We have been working really hard this year on recruiting great frontline talent and making sure we are fully staffed to meet our sales goals. Our operations team has been diligently training our new hires as well as bringing our current movers through refresher courses so that everyone is on the same page.”

With frontline teams completing training, locations have been communicating with their customers and providing tips to ensure a smooth transition.

“Customers should always review the estimate the customer service representative sends them and double check for things such as spelling errors in address names or any omissions or changes in the items that will be moved,” said Markley.

Additionally, Markley emphasizes the importance of having adequate parking for the truck near the entrance and ensuring walkways are clear to avoid trip hazards.

And most importantly, if you know you’re moving soon, call us!

“Calling in advance helps you and really helps us! Even if you don’t know the exact day of your move, calling early and giving us an idea makes things easier,” said Jones. “This helps us prepare the resources needed and allows an opportunity to create options to fit the needs of your move. We seem to always fill our schedule on this weekend, so call early and save your spot.”

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.