From driver to franchisee: A unique perspective for franchisee Tyler Whalen

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Written by Erik Sargent

Of all the things that encapsulate what we stand for at TWO MEN AND A TRUCK®, perhaps no story fits better than Tyler Whalen’s.

From working on the frontline and climbing his way up to participating in Mary Ellen’s Moving People Forward® Scholarship program and ultimately becoming a successful multi-unit TWO MEN AND A TRUCK franchisee, Whalen has been a walking billboard for how this company promotes from within and works hard to move people along in their careers.

Tyler-Whalen“I started with TWO MEN AND A TRUCK fresh out of college and took a driver position to hold me over while I searched for my ideal job in my career field,” said Whalen, who is currently the franchisee of six different locations in Kansas, Missouri, Nebraska, and New Mexico. “I graduated with a degree in agricultural business management, and also agricultural GPS. I guess you could say I really shifted gears when I started working at TWO MEN AND A TRUCK.”

Although he went into that summer driving position expecting it to be just a quick pit stop, Whalen quickly realized there was more to this company than just a paycheck.

During his five years of employment before officially becoming a franchisee, Whalen was able to build a confidence and trust in what the brand has to offer that has carried him to where he is now. He ultimately worked his way up from a driver to the general manager of two different locations, and also enrolled in the Mary Ellen’s Moving People Forward® Scholarship program during this time.

Halfway through the scholarship program, Whalen realized the opportunities that were laid out for him and quickly jumped on the opportunity to take the next step.

“In May of 2015, I became a franchisee with the transfer of the Omaha, Nebraska location,” Whalen said. “I had been the general manager there and had started the scholarship program. When I entered the scholarship program, I had the mindset of becoming a franchisee, but I did not know if that would be through a new start up or a transfer opportunity. Halfway through the scholarship program, the Omaha location became available, and that made more sense to me than a startup so I started pursing the opportunity immediately.”

From that point on, there has been no looking back for Whalen as he continues to expand his franchising footprint within the TWO MEN AND A TRUCK brand.

Initially, despite his experience as a general manager, he said one of the biggest challenges of taking over the job was learning the financial side of the business, but he was quickly able to adapt and understand the necessary components. His favorite parts of the job include making a difference for the almost 300 employees his franchises employ and continuing to find new ways to serve customers.

“We are always looking at what’s the next best thing for our stores to be able to offer customers,” Whalen said. “We currently offer the Value Flex® long-distance moving option at four of our six locations on a large scale. It’s been a fast-paced but fun journey so far as I grow with franchising.”

As Whalen moves forward, his biggest goal remains helping to grow the current franchise group he is  part of and work on promoting people into new roles. He mentioned how rewarding it was to recently promote a general manager at one of his locations to a partner, and he looks forward to having the opportunity to do that again in the future.

The journey of franchising with TWO MEN AND A TRUCK is something Whalen would recommend to anyone, especially those that have a true love for customer service.

“Most franchise models are proven to be very successful, and I believe TWO MEN AND A TRUCK goes above and beyond their support model,” Whalen said. “We are a brand that focuses on customer service, and a brand that has built a reputation as the staple of the moving industry.”

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

A desire to impact the lives of others attracted Nathan Bocock to TWO MEN AND A TRUCK

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-Written by Erik Sargent

More and more, the TWO MEN AND A TRUCK® system is seeing franchisees with dreams of moving their own employees and their careers forward. That is a driving force within the brand, and one that continues to motivate franchisees daily.

For Nathan Bocock, this chance to positively impact others and their daily lives was something that always interested him, and something he had searched for in his career. He was working as a producer in the property and casualty insurance business when he decided it was time for a change, and that’s when he found TWO MEN AND A TRUCK. Continue reading

Ben Darnell brought over 25 years of business experience when joining the system in 2012

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-Written by Erik Sargent

Part of what makes the TWO MEN AND A TRUCK® franchisee network so diverse is the fact that our franchises come from all different walks of life, backgrounds, and careers.

This collective wealth of knowledge always works toward the greater good of our company, and the diversity in experience amongst our franchisees helps us stay on the cutting edge of business while continuing to develop new and exciting strategies. For Multi-unit Franchisee Ben Darnell, he experienced more than 25 years of work before even hearing of TWO MEN AND A TRUCK – and his experiences were far from the moving industry. Continue reading

A leap of faith helped Pensacola franchisee make the move to ownership with TWO MEN AND A TRUCK®

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-Written by Erik Sargent

When Greg Micklos made the jump to join TWO MEN AND A TRUCK®, it changed virtually every part of his day-to-day life, and put him on a career path he’d never seen before.

Micklos joined the Peoria, Ill., franchise as the operations manager after more than 20 years working in sales and marketing – including 10 years with Safelite Autoglass. It was a new beginning for his career, and one that would eventually grow into something he had always hoped would come true – business ownership. Continue reading

Summer job quickly grew into a multi-unit franchising experience for Louisiana franchisee

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-Written by Erik Sargent

When Bryan Jones first hired into the TWO MEN AND A TRUCK® family as mover, it didn’t take very long for him to make an impression on those he worked for.

As a college student at Louisiana State University, Jones found himself looking to make some extra cash in between semesters during the summer. He had spent some time working construction, but wanted a different challenge, and stumbled across the TWO MEN AND A TRUCK Baton Rouge location. It was a relatively new location, and would be the springboard for Jones’ entire career. Continue reading

Multi-unit franchisee stays motivated by great relationships after 20 years with TWO MEN AND A TRUCK®

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-Written by Erik Sargent

When Mark Golden started with TWO MEN AND A TRUCK® more than 20 years ago, he started small by joining the Huntsville, Ala., location as a mover.

Over the next nine and a half years, Golden would slowly advance into just about every role you can experience working at the frontline level of a franchise, advancing from a mover to a customer service representative, then to a move manager, an operations manager, and finally a general manager. Having worked in essentially every role available for a TWO MEN AND A TRUCK location, there was only one step for Golden to take – the jump to franchisee. Continue reading

Ben Heslop easing into role as new TWO MEN AND A TRUCK franchisee in Montana

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-Written by Erik Sargent 

When you spend time working in the world of banking and sales, you develop a strong understanding for how money works and what it takes to run a successful business.

This was the case with TWO MEN AND A TRUCK Franchisee Ben Heslop, who along with his father, Jim, and his two brothers opened, one of TWO MEN AND A TRUCK’s first locations in the state of Montana in April of 2017. The franchises they opened are part of our mini-market franchise model, which brings the same level of customer service and moving capabilities as our standard franchises, but in a model that is able to support smaller regions. Continue reading