Franchisee hopefuls prepare for $50,000 scholarship program

Written by Jessy Howe

TWO MEN AND A TRUCK Mary Ellen's Moving People Forward Scholarship Program

We believe in Moving People Forward®, personally and professionally, after all it is our core purpose. In 2014, TWO MEN AND A TRUCK® launched Mary Ellen’s Moving People Forward® scholarship program in order to provide managers an opportunity to transition into successful franchisees.

As a catalyst for system expansion, the scholarship program guides candidates through one year of extensive training, further developing their knowledge of all aspects of a franchise system. This training period requires online classes, live webinars, and working closely with the departments at Home Office on managerial assignments. The potential franchisees attend internal TWO MEN AND A TRUCK events including the fall Frontline Annual Meeting held in Lansing, Mich., as well the company’s Annual Meeting in which they co-present on important topics and system happening to attendees. The scholarship program concludes with a visit to Home Office to interview and present a comprehensive business plan to the executive team.

The scholarship winner is awarded $50,000 to go toward opening their new franchise location, in partnership with their current franchisee, who works closely with the candidate during the duration of the program. Remaining program participants are each awarded $10,000 toward the opening of their new franchise expected to open within two years.

With the excitement of recently announcing this year’s recipient, Jason Washburn, we are pleased to introduce the 2017 scholarship candidates! These individuals embody the drive and determination it takes to successfully run their own TWO MEN AND A TRUCK® location, making them ideal candidates for this type of program.

Lauren Trost – Multi-unit Marketing Manager

How long have you been a part of the TWO MEN AND A TRUCK® family? Moving People Forward Scholarship Candidate Lauren Trost

I have been the marketing manager for TWO MEN AND A TRUCK® Chicago for three years.

What has been one of the most important things you have learned during your time within the TWO MEN AND A TRUCK® system?

I think one of the most important things I have learned from TWO MEN AND A TRUCK® is “if you can dream it, you can do it.” The owners of our franchise group, Joel Trost, John Judson, and Jason Judson are very supportive and have a vested interest in the future of their employees. Their support inspires confidence and has helped me to achieve goals I would have otherwise never thought possible. In addition, the TWO MEN AND A TRUCK® system as a whole is consistently breaking records and experiencing growth while maintaining the highest level of customer service.

What are some of the aspects you think it takes to run a successful franchise?

I believe one of the most important aspects of running a successful franchise is having the right people on board. Creating a positive work environment where employees thrive and feel appreciated inspires them to provide better service to customers. Another important aspect is setting goals and implementing systems to measure performance in order for goals to be achieved.

Aside from owning your own franchise, what is one of the biggest takeaways you hope to gain from the program?

One of the biggest takeaways I hope to gain from the program is to have a better understanding of how everything works within the TWO MEN AND A TRUCK® system. I want to have a unique appreciation for every position in the company and understand exactly what each party contributes to make the company successful.

Is there any one person or multiple people who you can attribute to helping with your success?

Growing up, my dad owned a local run specialty store. Having him as an entrepreneurial role model had a huge influence on my desire to become a franchisee. My dad taught me how to treat employees well, provide exceptional customer service, and come up with innovative ideas to continuously improve a business. Without the support of him and my mom, I would not be the person I am today both in business and in life.

Robert Barnes – Operations Manager, Greenville, S.C.

How long have you been a part of the TWO MEN AND A TRUCK® family?

I have been working as the operations manager with TWO MEN AND A TRUCK® Greenville, S.C. for almost three and a half years.

What has been one of the most important things you have learned during your time within the TWO MEN AND A TRUCK® system?

I think that President Randy Shacka said it best, “get comfortable being uncomfortable.” There are many things in this business that don’t fit into a conventional playbook or a manual. You just have to keep moving forward, by learning, growing, and adapting to new experiences that happen every day. Being part of the military and learning to think “on your feet” is a given; I think this position has helped cultivate those areas in a very beneficial way that has aided me.

What are some of the aspects you think it takes to run a successful franchise?

I think care is probably the most important thing you can have for running a successful franchise. You have to care for the employees that work for you. If your employees know that you care for them then they will do their best for you in return. You need to feel confident your team can run the business in your absence, regardless of how short the notice may be. It is also imperative to give your team the time to be heard and care for their needs, as we are all human and need that day-to-day interaction with other people.

Aside from owning your own franchise, what is one of the biggest takeaways you hope to gain from the program?

I want to learn all aspects of TWO MEN AND A TRUCK®, this way I can train and teach others on some of the best practices within the system. I would like to share it with others and continue to bring like-minded individuals into such a positive, successful, ethical, and customer-centered company as TWO MEN AND A TRUCK®.

Is there any one person or multiple people who you can attribute to helping with your success?

I have been honored in life to have lots of people who have influenced me over the years. My mentors in the Army National Guard have shown me what good leadership is and how to grow, lead, and motivate people. Here at TWO MEN AND A TRUCK® Greenville, S.C., multi-unit Franchisees Bryan and Rebecca Feldman have giving me the opportunity to grow and learn. And, my parents have always been there to support me when I need it.

Eric Tremble – Location Manager, Dallas/Fort Worth, Texas

How long have you been a part of the TWO MEN AND A TRUCK® family?Moving People Forward Scholarship Candidate Eric Tremble

I have been with TWO MEN AND A TRUCK® for more than six years now, since Feb. 1, 2010.

What has been one of the most important things you have learned during your time within the TWO MEN AND A TRUCK® system?

To give everyone a chance. You never know who will be your next great employee and do big things.

What are some of the aspects you think it takes to run a successful franchise?

Good communication with customers and employees as well as consistency in policies and processes.

Aside from owning your own franchise, what is one of the biggest takeaways you hope to gain from the program?

I would like to have a better overall view of how each department affects each other. I would also like to learn more on how market share and mass marketing campaigns are constructed.

Is there any one person or multiple people who you can attribute to helping with your success?

I would have to say my original managers, Charles Gibbons and Steve Mozola, for giving me a chance to move beyond being a mover and defining what working for TWO MEN AND A TRUCK® should be. Additionally, Empire Group for continuously keeping me on the right path and giving me opportunities for growing as a manager.

 

We are excited to see such dedicated team members work to move the system forward and wish them the best of luck in the year to come!

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us move your career forward. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.

Congratulations 2016 Annual Meeting Frontline MVP award winner, Jarrid Watts

Written by Hannah Conlin

TWO MEN AND A TRUCK 2016 MVP Winner Jarrid Watts

Each year, the TWO MEN AND A TRUCK® Home Office seeks nominations for the Frontline MVP awards presented at the company Annual Meeting. These awards are given to two individuals who embody the core values, provide exceptional customer service, and strive to move people forward each and every day. This year’s award recipients went above and beyond these guidelines to truly epitomize the notion of a “most valuable player.”

Jarrid Watts, marketing coordinator for the Flint and Waterford, Mich., locations, began his TWO MEN AND A TRUCK® career as a mover in March of 2012. While quickly moving up within the ranks to his current position as marketing coordinator, Watts worked to balance school and his career. In addition to working more than 45 hours each week for the franchise, he attended the University of Michigan.

“These days it is hard to come by truly genuine people,” said General Manager Wayne Lake. “People that don’t believe they are entitled to anything. Instead of waiting for something great to fall in their laps, they create greatness. Jarrid exemplifies this type of person every day. He not only excels in every position he is placed in, overcomes every obstacle put in his path, but he does it with more compassion for others than I have ever witnessed.”

This compassion is something Watts lives out each and every day, and an aspect he loves about TWO MEN AND A TRUCK®, as he believes one of the brand’s most beloved core values is what sets it apart from its competitors.

“My favorite TWO MEN AND A TRUCK® core value is hands down, The Grandma Rule®,” said Watts. “To me, this rule is a blanket for all of the other core values. If every day you come in and treat every person you come in contact with as if they were your grandparent, you are destined for success. Working for TWO MEN AND A TRUCK® is first and foremost a customer service job that just so happens to require you to move furniture. The Grandma Rule®, to me, is the foundation of TWO MEN AND A TRUCK® and it is what truly sets us apart from others in the industry.”

During the summer of 2015, Watts was faced with an immense hardship, yet, he never lost his care, compassion, and commitment to TWO MEN AND A TRUCK®.

“This past June, Jarrid’s father suffered a massive stroke,” said Lake. “For weeks Jarrid spent every waking moment either at work, school, or the hospital with his father. He was then responsible for not only his father’s medical care, but also his finances. He devoted his days off to running his father to doctor appointments, and going anywhere or doing anything else his father may have needed. Never once did Jarrid complain, ask for time off, show up to work late, or give anything less than 110 percent.”

In March, Watts, accompanied by his franchise team, traveled to Austin, Texas, to attend the 2016 Annual Meeting. On the last night of the event, Watts accepted his Frontline MVP Award from Chief Executive Officer Jeff Wesley, President Randy Shacka, and Chief Operating Officer Jon Nobis. This achievement is something Watts describes as irreplaceable.

“Winning this award has been such a surreal experience,” said Watts. “I am beyond blessed to work for such great folks, meaning Franchisees Russ and Jamie Scott, as well as all of the staff at our franchises. The opportunity they have given me to grow within their organization has been something I am forever grateful for. I never in a million years would have thought to be a nominee for this award, let alone win! In regards to what it means to me I can only think of one word, irreplaceable. It is one thing for your family to say they are proud of you or you are a nice person, but this took the term ‘pat on the back’ to a whole new level.”

During his acceptance speech, Watts encouraged every TWO MEN AND A TRUCK® employee to take pride in their work, their franchise, and the entire company.

“If you are someone that is trying to advance your career at TWO MEN AND A TRUCK® there is only one word you need to remember and that is pride,” said Watts. “Take pride not only in the company you work for but take pride in your work and the outcome of your work. Whether you are a mover that takes pride in folding pads neater than anyone else on the crew, or an operations manager that takes pride in having high retention with their staff, or a marketer that takes pride in all the media hits they garnish, taking pride in your work will carry you a long way. Always try to learn and do the job above you, never settle for where you currently are because if you want to grow within the company and are willing to work for it, the opportunity will meet you where your preparation stops.”

Congratulations to Jarrid Watts! TWO MEN AND A TRUCK® is so proud of you and cannot wait to watch your continued growth and success into the future.

TWO MEN AND A TRUCK® is the first and largest franchised moving company. Let us help you move forward in your career today! View all openings online at careers.twomenandatruck.com. Consider investing in us and becoming a franchisee today! Visit franchise.twomenandatruck.com to learn more.