TWO MEN AND A TRUCK franchisees start off the New Year focused and ready for success


-Written by Erik Sargent

2018 is in the books, and although 2019 signals an opportunity for new change, ideas, and growth – it’s business as usual for TWO MEN AND A TRUCK franchisees, who have already been working diligently to get their franchises ready for the New Year.

In order for our franchises to continue offering the best moving services possible, there’s not much time to stop and relax, and it’s this hardworking attitude that has allowed us to grow so much as a brand. Just last year, we eclipsed our 7 millionth move as a system, and our moving teams have no intention of slowing down in the New Year. Continue reading

New Year, new opportunity to create business goals


-Written by Erik Sargent 

Welcome to 2018! With the New Year, it’s the perfect time to begin thinking about personal and professional resolutions to better yourself this next year.

For the TWO MEN AND A TRUCK® brand, our goal as always is continuing to provide the highest level of customer service and satisfaction as we help people with all types of moving needs. We have shown continued system growth now for more than eight years, and as always, this can be traced back to our 96 percent system-wide customer referral rating. Continue reading

Franchisees set New Year’s business resolutions for a successful 2016

Written by Jessy Howe

TMT Roanoke,VA

Welcoming in a New Year is often seen as a fresh start for self-improvement in your personal life as well as an opportunity to accomplish new business goals in the year ahead. As we are now halfway into January, personal New Year’s resolutions are in full swing! Many are doing their best to stick to their goals, whether that be to eat better or make visiting family a bigger priority.

Even if you don’t make New Year’s resolutions in your personal life, in business it is crucial, and motivating, to lay out goals early. At TWO MEN AND A TRUCK®, we focus on our 2018 vision to guide us forward as a system of one.

“As a new year is upon us I believe it’s very important to step back and assess progress, failures, and opportunities from the previous year, but not spend too much time there,” said TWO MEN AND A TRUCK® President Randy Shacka. “We instead look toward the future and our 2018 vision we wrote three years ago and focus on working backwards on what needs to get done in 2016 to continue to build upon the strong brand.”

If your business would benefit from ramping up recruiting efforts or becoming more involved in your community, now is the time to make it happen!

We spoke with some of our TWO MEN AND A TRUCK® franchisees to see what their New Year’s business resolutions are for 2016!

Jeremy Brown, franchisee of Delaware South, Del.

  • To develop a much stronger presence in the local communities within our marketing territory, both through an improved effort in giving back to the community, and through a much better grassroots and networking effort.
  • To position ourselves, both from a personnel and resource perspective, to open two satellite offices in early 2017.


Chris Kavanagh, franchisee of Roanoke, Va.


Roger Boyer, franchisee of Columbia, S.C.

  • To get our customer referral rating up to 97 percent.
  • To run 30 trucks by summer.
  • To finish in the system’s top 10 in gross revenue for sales this year.


Below are a few resolutions to implement in your business to keep you ahead of the competition!

  • Evaluate your mission statement – With your ever-evolving business, take a moment to review your mission statement and ensure it is still in line with your overall brand and business goals.
  • Invest in technology – Check up on everything from computers to high-speed Internet. Do away with outdated technology and upgrade to more efficient and effective tools, programs, and hardware to benefit your business and customers.
  • Network – Integrate your business into the community you serve by becoming a member of community organizations, attending beneficial events, or by hosting your own professional social event.
  • Plan ahead – Mark your calendar months in advance with all the upcoming important dates. Staying organized will only help with all that will happen in the year ahead!
  • Listen – Use the resources around you. Ask for feedback from your employees, advisors, and customers. The various perspectives will help you improve your business in multiple areas and they will appreciate your sincere consideration of their opinion.


If you’re still having a difficult time thinking of business resolutions, the web can provide a wealth of additional ideas. Sites such as USA Today have great lists to build upon.

“Having a vision is powerful and helps paint a clear picture of what life looks like within our business down the road and for 2016,” said Shacka. “We are very excited for another record-breaking year that helps propel the brand forward through focusing on our customers, our people, and our communities.”

Visit to learn more about franchising opportunities. TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us move your career forward. Consider investing in us and becoming a franchisee today!

New Year’s Resolutions – New year, new business, new you.

New Years ResolutionsLose weight. Learn a new skill. Be more patient. Travel more. Improve your relationships. Every New Year you might find yourself considering something to conquer personally, and you decide with determination this is the very year it will finally happen. You start off with a bang once the celebration wears off, but then a couple months in you find yourself taking out your running gear once a month versus every day.

Face it: Personal New Year’s resolutions are tough. Life can present unexpected challenges which take you off course or set you on completely new paths. Instead of declaring a personal resolution in 2014, make a business resolution instead. After all, if your business is good, perhaps some of the things you struggle with personally such as stress can improve as a result. Good business equals a happier business owner.

So how do you set business resolutions? Here are three simple steps to become professionally renewed in 2014:

1. The good and the bad list: Create a table with two columns. Label the columns “What Worked in 2013” or “What Didn’t Work in 2013”. Think of everything you tried to improve within your business or any mistakes you made where you experienced net-negative consequences. Once complete, rank the three best things and the three worst things. For all of those six items, simply write a statement of how you intend to keep doing more of the right things and, for the worst, how you intend to prevent repeats in 2014. Keep this list with you daily; publish it if you have a team, for they can each impact the best and the worst. This is now your professional improvement road map for success.

2. Resolve to take a risk: So now that you have some focus with the list above, consider taking a calculated risk. Resolving to take risks can be a scary thing indeed, but every business which goes from good to great has a history of risk-taking somewhere along its continuum. Choose to take at least one risk with your business. It can be an investment decision, a people decision, a location decision, or an expansion decision. Pick something you may have considered in the past but eventually ruled out because the time was never perfect to step into the breach. Here is the secret: Risk never finds the “perfect” time. Which is the whole point. You just don’t know how it will turn out, but even if it doesn’t work out as intended, you get better and braver as a business owner for having tried. Odds are, if you run a solid business in general, you are the person best able to make good decisions on which risks to take.

3. Spice up your leadership: Now here is the tough one where we get a little more personal with you as a business leader. What did you not do well with your team in 2013? Be honest. Where did you fail them? Where did they fail you, and how did you contribute to the situation? Now search in books, online in general, or reach out to fellow business owners and share your leadership shortcomings. You will more than likely find many answers and resources to help you identify and make solid improvements. If you did not do #1 or #2, doing this alone will help your business. Great leaders = great businesses. You don’t have to be perfect, but you do have to show those you lead that you strive to be a better leader. This is what will make you both human and inspirational to your team every day. Inspired team members work harder and smarter for you.

At TWO MEN AND A TRUCK®, we have resolved over the last few years to work on developing the best business practices and evolve our system leadership style to get ahead of the rapidly changing business environment both in the franchising and moving industries. We did this because we realized we were not growing as quickly as we could. It was important the franchisees were our partners and agreed to and helped shape this resolution. The results have been continuous with 48 months of continuous growth and 32 consecutive record months, which has led to more personally satisfied franchisees year over year as measured independently by Franchise Business Review.

“Now more than ever, we are working in partnership with our franchisees to identify and spread the best practices from various locations across the system, and we have a common playbook in the form of a five-year vision for the system. In addition, we see less risk aversion in leadership across the system, which leads increased investment in trucks and people and super charges customer service. 2014 is looking good already!”– Kelly Rogers Franchise Development Director

Good luck if you still decide to run like Forrest Gump in 2014 or learn eight new languages. Personal goals can be fun and rewarding. But don’t forget the time and importance your business represents in your life and how it can impact your personal satisfaction. Resolve to run a better a business and see what happens this year!